Cameron Emerald Avenue @ Brinchang

Cameron Emerald Avenue @ Brinchang recensioner

Cameron Emerald Avenue @ Brinchang

emerald avenue, Cameron Highlands, Pahang, 39100, MalaysiaVisa hotellinformation
Cameron Emerald Avenue @ Brinchang
Cameron Emerald Avenue @ BrinchangCameron Emerald Avenue @ BrinchangCameron Emerald Avenue @ Brinchang
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Gästrecensioner

4.2/5
Mycket bra
11 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.1
Service4.1
Renlighet4.2
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Alla recensioner(11)
Positiva recensioner(10)
Recensioner med foton/video(4)
Negativa recensioner(1)
Gästanvändare
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på juni 2024
Familj
4 recension
1.5/5
Publicerades 21 juni 2024
My recent stay at this hotel was nothing short of a disaster. Here are the key issues we faced: 1. Unhelpful Owner: Getting a room confirmation was an ordeal. Despite the check-in time being 3 PM, we only got access at 3:30 PM after repeated requests. 2. Unbearable Odor: The entire apartment had a stench that was simply unbreathable. It made our stay extremely uncomfortable from the moment we walked in. 3. Horrible Toilets: The condition of the toilets was beyond horrible. It’s something I would rather not elaborate on, but it was the worst I’ve ever seen. 4. Flooded Kitchen: The kitchen was full of water due to an unknown leak and had an equally unbearable smell. 5. Immediate Departure: We had to leave the apartment within 30 minutes. This sudden change of plans cost us an additional SGD 750 to book a new hotel, as it was a long weekend and accommodations were scarce. 6. Poor Customer Support from Trip.com: Trip.com has been unhelpful in negotiating a refund. Their response has been disappointing, with repetitive messages claiming the owner did not agree to a refund. It’s suspicious how they communicated at midnight, as I sent an email at 3 AM and got a response by 5 AM. This experience was a costly and distressing ordeal, and I would strongly advise against booking this hotel.
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Översätt
Svar från boendet: Thank you very much for your feedback, I have asked my staff to understand the actual situation at the first time I received the problem, and there is no problem mentioned above, the water leakage problem in the kitchen is based on the residual water left after the dampness or mopping the floor, and the smell problem I also understand that it is not the problem of our room itself, it is from other places at the time. After that, we also cleaned up again, and cleaned up completely. We apologize for any unpleasantness caused to you and we will continue to work hard to improve our services.
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Gästanvändare
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på juni 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 2 juni 2024
5 star facilities
Översätt
Svar från boendet: Thank you very much 😊. Looking forward to welcoming you again.
HWGAN
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på juni 2024
Familj
10 recension
4.2/5
Mycket bra
Publicerades 19 juni 2024
Good strategic location, within walking distance to Centrum. Apartment is fully equipped with utensils for cooking if wanted.
Översätt
Svar från boendet: Thank you very much 😊. Looking forward to welcoming you again.
Suresh
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på dec. 2023
Familj
1 recension
3.7/5
Publicerades 3 dec. 2023
Location: Perfect as middle of Cameron. Easy to access Mall and variety of foods. Service: Firstly, the owner or management gave wrong location. Secondly, the key was located on P1 post box but lift at P2. Thirdly, at Lift B got 1 lift only, need to wait for very long to go to Homestay. Cleanliness: No complaint on it. Facilities: All good as the management prepared food amenities with fridge, cooker and electric stove. Other than that bed and room amenities perfect but the Entertainment system sucks, the TV useless for Indians as only got 1 channel to access other than that the TV and Room Fan remotes malfunctions. The balcony table is not there as on example. Anyway, i loved the location with surrounding entertaining areas and view from the balcony and window.
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Översätt
Svar från boendet: Thank you for your feedback. We apologize for any inconvenience caused and are committed to improving our services. We are glad you enjoyed our location and facilities. Looking forward to welcoming you again.
Pei Xin
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på okt. 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 29 okt. 2023
will recommend friends to rent here, good environment and very cold, good services, near Cameron Centrum, easy to find food shop, everything is convenient😁
Översätt
Svar från boendet: Thank you very much 😊. Looking forward to welcoming you again.
Muhammad Firdaus Hussein
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på okt. 2023
Familj
39 recension
5.0/5
Enastående
Publicerades 21 okt. 2023
Great place to stay. Value for money. Suitable for family vacation. Near to Centrum mall and walking distance
Översätt
Svar från boendet: Thank you very much 😊. Looking forward to welcoming you again.
Khairul
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på aug. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 10 aug. 2024
Nice place, strategic location
Översätt
Svar från boendet: Thank you very much 😊. Looking forward to welcoming you again.
Eddy Dazler
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på juli 2023
Res med vänner
13 recension
3.5/5
Publicerades 26 juli 2023
Location was good.. but the property just nice.. and the property responsibilities was at 8/10 for helping me during check in and check out
Översätt
Svar från boendet: Thank you very much 😊. Looking forward to welcoming you again.
Gästanvändare
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på dec. 2023
Familj
8 recension
4.5/5
Utmärkt
Publicerades 25 jan. 2024
love the location, easy access.
Översätt
Svar från boendet: Thank you very much😊
Gästanvändare
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på dec. 2023
Familj
5 recension
3.7/5
Publicerades 7 mars 2024
Nice place
Översätt
Svar från boendet: Thank you very much 😊. Looking forward to welcoming you again.
Deena S
Moonight Luxe Suite, Cameron's Emerald Avenue
Bodde på jan. 2024
Familj
28 recension
5.0/5
Enastående
Publicerades 4 feb. 2024
Memang TERBAIK. 1. 3 bilik dengan total 5 katil Queen. Simply boleh tidur dengan selesa untuk 10 pax. Semua bilik besar n katil sangat selesa. 2. Semua bilik ada bilir air masing masing. 3. View dari Balcony sangat superb 4. Wifi laju. 5. Ruang tamu n ruang makan yg luas n sangat selesa 6. Kitchen lengkap dgn alat memasak dan juga Coway. 7. Lokasi mmg terbaik VERY RECOMMENDED!!!
Översätt
Svar från boendet: Thank you very much 😊. Looking forward to welcoming you again.