Gästanvändare
31 januari 2023
We did believe what we saw on the Solace's Web Site but found out is nothing like it. This people capitalize on the name of "el Tuque" which is a famous well known favorite beach in Ponce. The bedroom appears to be in ruins, the shower works like needles on you, there is mold in the bathroom, no dresser, we saw bugs running over the sink, water to the toilet tank stopped at a critical moment, there was no kitchenette as advertised, the bedroom TV is an old '90s model with almost no signal nor sound, the bed pillows had no cushion, their is no restaurant but a cheap area with camping tables and chairs, no signs of maintenance to the surroundings nor the whole building, there were no table/chairs to seat and have coffee, snacks or a meal. The beds were relatively comfortable, the Flat Screen TV in the living area was working well but limited access to two channels only. The fridge worked well. I reported the problems to the front desk and all I receive was a vague look back. We have no intention to repeat our stay at The Solace By the sea.
Översätt