Hotel Suites la Roca

We waited in the lobby and communicated with the hotel clerk using google translate. She was very nice. We get into the room and within a couple of minutes I knew I couldn’t stay there. The walls were gross and dirty. The smell of mildew in the shower was significant. There was a very strong chemical odour. The sheets were stained and dirty. This hotel was spectacular at having photos that made it look like a cute boutique hotel. They refused my refund for my entire stay and so did *******. I was on the phone as soon as I arrived trying to cancel my reservation. I was sincerely concerned they had sprayed some sort bedbug chemical and I just could not risk staying there with my children. I want to add that have stayed in stinky us motels on the way to Florida because others were sold out, and I have never complained. I have also travelled extensively. This is the first bad review I have ever left for a hotel.

Hotel semplice ma pulito, personale veramente gentile ed accogliente.La struttura non è situata. centralissima ma ha i pulman a due passi ed è semplicissimo raggiungere ogni posto. Veramente complimenti per la gentilezza.