Golden Parnassus Resort & Spa - All Inclusive (Adults Only) recensioner
Golden Parnassus Resort & Spa - All Inclusive (Adults Only)
Km. 14.5, Blvd. Kukulcan, Zona Hotelera, Cancun, Quintana Roo, 77500, MexicoVisa hotellinformation
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1 natt
Gästrecensioner
3.5/5
50 recension
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Verifierade recensioner
Läge och interiör3.6
Bekvämligheter3.5
Service3.5
Renlighet3.5
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Alla recensioner(50)
Positiva recensioner(32)
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Negativa recensioner(18)
미니미니
Deluxe-rum, 2 dubbelsängar, lagunutsikt
Bodde på jan. 2024
Ensamresenärer
2 recension
1.0/5
Publicerades 9 jan. 2024
There were no towels in the room, so I told them to leave them so they could come in when I wasn't there, but when I went out, there were no towels. When I inquired, the staff said they were busy.
He then gave me a handkerchief and a small towel.
The water smells and the towels are dirty.
Employees do not know information about the restaurant
Översätt
Gästanvändare
Deluxe-rum, 2 dubbelsängar, lagunutsikt
Bodde på sep. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 14 sep. 2023
old facility but clean, delicious dinner, worthy
Översätt
Michèle90
Deluxe Rum med Lagoon Sunset View
Bodde på jan. 2022
Ensamresenärer
7 recension
5.0/5
Enastående
Publicerades 27 jan. 2022
Everything was so convenient and close to the hotel. Very safe as well. I liked the fact you can do the Covid test within the hotel and it’s super quick.
Almohadas muy feas. No descansas. Pocas rondas en la playa para ofrecer bebidas. En general bien.
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Jazyeli
Lyxigt rum, 2 dubbelsängar, havsutsikt
Bodde på okt. 2023
Familj
4 recension
5.0/5
Enastående
Publicerades 16 okt. 2023
Me gustó el hotel aunque es pequeño y algunos restaurantes estaban cerrados fue bueno, el desayuno no es tan rico pero los snacks y la cena deliciosa, el servicio por parte de todo el personal es excelente destacando a Martin de bellboy, Moisés y Fermín del bar de la piscina, increibles!
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램프
Deluxe Rum med Lagoon Sunset View
Bodde på mars 2023
Ensamresenärer
3 recension
4.0/5
Mycket bra
Publicerades 3 apr. 2023
프론트친절 / 바다전망좋음 / 식당이 여러개있지만 오전오후 문열려있는데가 많지는 않아서 선택권이 적음 / 건물이 오래되었다고해서 별기대를 안해서 그런지 크게 불편하지않았음 / 온수도 잘나옴 / 가성비 올인클루시브 /
Amazing location, close enough to walk to some great shops and restaurants. Food is a good quality with plenty of choice. There are a few minor decor improvements needed which can be seen if you look for them but the place is immaculately clean. The thing that really makes it worth 5 is the staff, they are attentive without hovering over you and they really make you feel welcome.
Översätt
Gästanvändare
Bodde på sep. 2024
Annat
3.0/5
Publicerades 16 sep. 2024
2nd time visitors. We had a nice time, stayed for 9 days. STAFF IS 10 OUT OF 10. OSCAR and MOISES!!!!!! we love you..thank you Gama, Marco and Carlos.. The place is kept clean and tidy. Cons, the place is in serious need of renovations. Leaks everywhere in the common areas. Lack of A/C in the entire resort. Bathroom by the pool broken faucet. FOOD, taste ok but the same exact thing for bkfast and lunch everyday, very limited. One day we were served a special lunch by the pool. If they renovate we might revisit but. If not we will not return. 😕 M
Översätt
Kevin L
Bodde på aug. 2024
Par
2.0/5
Publicerades 19 aug. 2024
Hotel Review: Golden Parnassus Hotel My recent stay at the Golden Parnassus Hotel was a mix of both positive and disappointing experiences. Having fond memories from a visit in 2008, I was saddened to see how much the hotel has declined over the years. Reception and Service: The reception staff left much to be desired. Upon arrival, we had to wait until the receptionist was ready to assist us, which was frustrating after a long journey. However, the bar staff—Edith, Carmen, Gloria, Moses, Fermin, and Maribel—were fantastic. Their friendly and efficient service made our time at the bar enjoyable and stood out as a highlight of our stay. Hotel Condition: The hotel itself is now quite run down, a far cry from the vibrant and well-maintained property it once was. Our room had a noticeable damp smell, seemingly coming from the air conditioning unit. This issue wasn't confined to our room; the break-out areas lacked air conditioning altogether, making it difficult to cool down after being outside in the heat. Dining Options: The dining options were also disappointing. Only two restaurants were open at night, both offering the same limited menu each evening. The Steak Barn, which used to be a highlight of the stay, was only open two nights a week, again with the same menu. Variety and quality in dining seem to have taken a backseat, which was a let down. Facilities and Entertainment: Upon arrival, one of the lifts was out of order, and we had to carry our luggage up to the fourth floor. Though the lift was eventually fixed, only one remained operational, leading to long waits as it was shared by guests and staff with large trolleys. The entertainment was also lacking, with the Galaxy show area closed. While the hotel attempted to provide nightly entertainment in the lobby bar, it mostly consisted of repetitive dance shows, with a Mexican band performing only on theme night. Karaoke was available on some nights in the Sixty's Music Bar, but this venue is in desperate need of a refit—the floor looks like it was last updated in the sixties! Atmosphere: One of the most concerning aspects was the lack of proper ventilation, particularly on the Mexican themed night. The smoke was overwhelming, and I initially thought there was a fire. I genuinely felt sorry for the guests and staff who have to eat and work in such conditions. Conclusion: In summary, while we still managed to have a good time, the Golden Parnassus Hotel has many issues that need to be addressed. From the unwelcoming reception and run-down facilities to the lack of dining variety and poor ventilation, it's clear that this once-great hotel has significantly declined. I sincerely hope that management takes these concerns seriously and works to restore the property to its former glory.
Översätt
Gästanvändare
Bodde på nov. 2024
Annat
1.0/5
Publicerades 1 nov. 2024
Staff is awesome thats it!!. Spend your money some place else. I would rather stay at a Oasis resort before this place again. Last couple of days electric being on and off from 8 to 16 hours. No other resort around having any electricity issues. We had to leave the resort to go eat.
Översätt
Gästanvändare
Bodde på okt. 2024
Annat
3.0/5
Publicerades 31 okt. 2024
Though the rooms and outside area’s and restaurants where clean, it is a very tired hotel, in need of renovation, to bring it up to standard. Breakfast and lunch was fantastic. Only 3 restaurants, not 4. Strange combinations at Sumo, mash with Japanese food ? Pier 12 never had full menu choices. Old Barn, steak was more fat than meat, only fries or baked potato as sides, no salad. No nightly entertainment either . Buckets in lobby when it rained , no garden bar as advertised.