Hotel Riu Madeira - All Inclusive

Fantastyczny hotel! Położenie przy samym oceanie, bezpłatny shutlle bus do centrum Funchal, restauracja tematyczna ala carte, przepyszne jedzenie - urozmaicone i sporo owoców morza, all inclusive działa bez zarzutu - nie wiem która sangria lepsza czerwona czy biała. Pokoje czyściutkie funkcjonalna duża łazienka. Wieczorem animacje w tym portugalski folklor - pozdrawiam Filipa z recepcji który skradł show :) Obsługa na światowym najwyższym poziomie - Jeśli Madera to na pewno RIU. Widok z restauracji z tarasu sztos do potęgi. Niedaleko hotelu na końcu promenady można wybrać się na klif poza szlakiem.

Management and staff of this Hotel were perfect and very attentive it made our stay so great

Our 25th wedding anniversary at RIU Madeira was a huge disappointment. The hotel completely lacks staff service—finding anyone to help was nearly impossible. No decent shows or entertainment at night left the atmosphere dull and lifeless. As vegetarians, we struggled to find anything to eat. Almost every dish had meat or fish, and there were zero real vegetarian options. The menu never changes, and the ice cream has the same boring three flavors daily. The chef or manager did not bother to make any effort to prepare a single dish for us!  There’s no jacuzzi! The pool hours are ridiculous: it is only open from 10 to 5, and there are no lifeguards on duty. The sauna and steam bath are also only open during those hours, so if you want to relax after a day out, forget it—everything is closed.  The staff didn’t bother to do anything special for our anniversary, which made us feel ignored and unvalued. Overall, there was no service, nothing memorable, and absolutely nothing to celebrate. I wouldn’t recommend RIU Madeira to anyone, and I certainly won’t be coming back.

The hotel was great. Very clean and nice staff. Drinks at the bar were good and the food was okay. The buffet got old after the week. There was entertainment at night. I really enjoyed the stay and would stay here again.

Some wait staff very rude, no shops inside hotel, all-inclusive restaurant nothing special in taste and similar items for all meals every day! The women cleaned our room were extremely nice and did a wonderful job!

Be careful with this hotel When I booked the room they gave me a discount of 35%. When i checked in they treated me like I did the booking wrong to get a cheaper price. And when I showed them my reservation and the receipt. They told me that wasn’t enough. So they forced me to pay 1280 Euros extra from what I already payed for me and my 12 year old daughter or else they would throw me out of the hotel. This is a criminal behavior. First lure you to the hotel with a discount and then when you arrive the discount doesn’t appeal. I have never been so humiliated and fooled, I never thought a big company like Riu would do this. They totally scammed me. And tried to blame me all the time that it was my fault though I showed them my booking and papers they just said they didn’t care about that. I have to pay 1280 euros extra or me and my 12 year old daughter would be thrown out.