The Views Oasis

Spa werkte niet terwijl ik van te voren had gebeld of alles werkte in de Spa en toen een volmondige ja kreeg

Nice hotel but poor service Easy to get to from the airport. Room not ready until 3pm check in but were able to use facilities. Rooms good size and comfortable. Cleaning does not happen by default, you have to request it by filling in a piece of paper and returning it to reception. You can put the sign that says please clean my room outside your door, and the cleaners will just walk past anyway and ignore it. This is done for environmental reasons they say. If you phone reception they refuse to have your room cleaned that day and tell you to fill in the paperwork. The animation team had a good selection of things on but were very hard to get hold of, for example you needed to ask them to unlock the go carts… but they were busy face painting, so lots of activities could not be done even when advertised as only two people could help you. The mini golf is one hole and a net. The outdoor gym equipment was partially broken. The table football machine was chargeable and cost you for every goal. The library had nothing for children. The food was excellent, both breakfast and dinner. Allergens were mislabelled at least twice and moved about whilst food was already being served though. Lovely view from our balcony, and Madeira is a beautiful place.

Lovely room with two bedrooms which gave us all enough space, including the huge private outdoor space. Breakfast buffet was great, only niggle was the fact there were too few umbrellas for the loungers by the pool, which was a shame as there were as no mad dash for loungers and enough to go around. Access to the sauna and steam room were a great bonus, plenty of places to eat out within a 10 minute walk from the hotel,