Blu Hotel Laconia Village

I cannot fault the hotel and staff very helpful. Very clean. However when it came to the restaurant it was a different matter. The food was good but cold if you did not get in there first and then it was a free for all. We went for breakfast around 8.45am not forgetting breakfast was served until 9.30am, no cups for coffee, no glasses for fruit juice, no cereal bowls, when I asked for these I was left just standing there and nothing appeared. One morning there was no butter for toast and I was told it was finished. If you go in September-October there is no facility at the hotel to purchase any lunch such as sandwiches as we knew this was only half board. There is a small bar on the sea front for snacks but other than that you have a long walk into the town. We had read reviews on trip adviser and they were all good, but we had a feeling all was not well at the hotel at the time of our holiday. Disappointing.

It was the end of the season and the hotel was running out of stock ad it was made clear they would not be restocking. Especially in the bar which ran out of wine!!! However, there was free wine in the restaurant but you were not allowed to take a glass of this wine out to the courtyard to !listen to the entertainment - which seemed stupid bearing in mind they had run out of wine in the bar. Dinning experience was poor - a bit like a bun fight. However, the food was edible even though it felt like eating in a factory canteen. There was tremendous rain on our last full day. Our room let in water and soaked trainers and anything else which was on the floor. The hotel is in a remote location and there was no lunches/snacks available any day during our stay. The nearest cafe was a.walk away so we got soaked on the day it rained trying to get something to eat. Would we stay there again definitely NOT. The hotel was exceptionally clean though. The walk in to the nearest town was walkable and enjoyable especially via the coastal route. Nice restaurants and friendly people. Supermarkets were well stocked. Some nice shops too. Buses were good and on time.

This review is going to be in two parts and is meant to be constructive not a moan. So, I will start with the pros first. Laconia Village Hotel is well maintained. The communal areas such as the lounge and places to relax are plentiful and immaculately clean. We were allocated room 701 which had a spacious bedroom, a lounge and a good sized bathroom as well as a terrace which overlooks the garden. The whole of the property is well maintained. The level of cleanliness and housekeeping is first class. The pool area is clean with plenty of sunbeds and brollies only small complaint here is the inviting pool is beyond cold. Now to the staff. The reception staff are excellent and multi lingual. The bar staff run immaculately by Cio and very ably assisted by Ornella and a superstar young man called Simona who both went the extra mile to provide an excellent service are a credit to the hotel. Now to the cons. The dining experience is dreadful. Not necessarily the food which is variable but the organisation. You are supposed to be allocated a table for the length of your stay. This system is run chaotically and leads to people finding their first allocation being changed as in our case on two occasions. This leads to total confusion and unnecessary disagreements. All exacerbated by the inept and totally useless managers having to refer to a handwritten log book which details all the table allocations. There appear to be three managers in dark suits all of whom seem utterly clueless. Surely in the 21st century it should be simple to pre allocate table numbers and allocate same against room numbers and put all this info on a tablet. These managers seem to do nothing but, cause confusion. Instead of carrying out a pre opening check to make sure all is ready you can arrive for breakfast and find no cereal bowls or desert spoons are available. Or, the scrambled egg runs out and a ten minute delay at least ensues whilst a refill arrives. Or the wine runs out and no replacement is organised. The net effect of this inefficient management is the dining experience is denigrated to like being in a canteen or feeding time at the zoo. The one bright spot in this debacle is the service supplied by Daniel and Fidel who were exceptional. Unfortunately, this abject experience means the hotel’s star rating is nearer to 3stars rather than 4 stars. The area is lovely and I think hiring a car is a must to be able to appreciate all that it offers. Small cautionary note be prepared that many restaurants and cafes only have the old French style stoop toilets which can be off putting. I hope Blu Hotels take these comments in hand and improve the dining experience.

Just returned from this hotel.The hotel is very clean .The staff overall are very friendly especially I Think Daniel in the restaurant who worked around table 56.The Manager at the restaurant entrance was sullen.When there is an influx of new guests there is pandemonium whilst they allocate room numbers to allocated tables.This blocks the entrance for people already allocated.There must be a better system than this.Food is good but not shown in English. The bar service is good but watch when ordering.A gin is 4 euros and tonic 3.5 euros but if you order gin and tonic it is 9 euros as they treat it as a cocktail!. This is wrong. The rooms overlooking the road are noisy but bearable.The walls are thin and you can hear voices but you are dependent on courtesy of your neighbours and we were lucky.It is card only throughout.Cleaners are excellent.The location is brilliant near to the bay. Pleasant walk to town. I have never been to a hotel that does not have ice cream at meal time and when questioned was told because it was end of season and not being replaced? This is Italy! The ice cream fridge has a padlock on it with ten ice creams? pool area is lovely.Overall feeling was enjoyable holiday but hotel not 4 star in my opinion.Small annoying things let it down

The hotel La Conia Village was a little tired and even though I travelled solo my room was small and not a four star rating. The restaurant food was plentiful unfortunately a couple of waiters were not helpful but the remainder of the staff were lovely. Cannigione it's self is good and the beaches are beautiful

Lovely week in this beautiful part of Sardinia. Hotel is ideally placed to explore. Lovely walks, good bus service from right outside the hotel and boat trips close by. Hotel had pros and cons. Food was delicious but their dining system was chaotic at times. You were given a table for the duration - ask for one outside - but ours was moved on 4 occasions with no information provided. Breakfast and dinner were extremely busy with queues for food and didn’t make for a relaxing meal on occasions. Lunch was calm and peaceful in comparison. The wine provided at meal times was good. Lovely pool with sun beds always available but no pool towels provided. Rooms are on two levels with access by steps only. Fine for us but please note if you have mobility issues. Only one socket in room. WiFi was excellent. Room was small. Clean sheets and towels provided every day. Staff were friendly and helpful. Good value for money.