Premier Inn Cannock (Orbital)

The staff here truly make this place wonderful. Especially Katie, who is genuinely kind and considerate. She always wears a smile no matter how her day is going and takes the time to listen to us as customers. This level of care is very rare these days! She deserves recognition for her outstanding service. Give her credit, Premier Inn! — Lee

Have been coming here for the last 15-20 years from Ireland. Always find the staff very welcoming, and very friendly but in a professional manner. Rooms are always spotlessly clean and the beds are super comfortable. A big shout out to Carol, Nina and Jade who always make us feel very welcome! I would say though the bathrooms are starting to look a bit old and shabby and a refurb wouldn't go a miss.

Very friendly staff and a comfortable and clean room. I have stayed here several times on my own and with family. The staff always make us feel very welcome and we will be staying here again soon. Much better quality than another 'inn' nearby.

Stayed here overnight with family, staff were fabulous, rooms were lovely and clean, will definitely be back, good management, tea and coffee readily available **************************************^*************************

What can I say this hotel was amazing the staff were outstanding all of them the manager was so helpful just goes to show when you have a fantastic manager how your staff follow and are also outstanding , we came to stay with family and friends as my daughter was up to do a world title kickboxing bout , which she won 💪 the staff were so helpful nothing was too much they were friendly chatty and anything we needed they done for us , beds were comfy rooms were clean , even the staff in the brewers fayre were brilliant patient with us whilst celebrating my daughters win , will 100% be returning to this hotel without a doubt , thank you all

Would never stay here again. The room was absolutely filthy dirty smelt of cigarettes. The bed linen smelled of sweaty heads when I used the pillow. Don’t think it had been washed from previous guest. Carpet filthy all frayed. The sink was blocked in the bathroom. Just a really unhygienic dirty room. The lady at reception was nice when we checked in. The breakfast was freezing cold bacon turned up 10 minutes later I was served on a normal sized plate my wife on a tea plate. Service was very poor!