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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.4
Renlighet4.5
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KJ Robson
Rum Queen med utsikt
Bodde på sep. 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 18 okt. 2024
Room 336 with a view. Bed comfy and huge smart tv. Room very clean and amazing shower. Excellent stay with breakfast included.
Översätt
Svar från boendet: Dear KJ, Thank you for taking the time to review your stay with us. We are glad to see that you enjoyed the hotel and the room. We always aim to provide the best service available to our amazing guests.We hope to see you again soon.Kind regards,HBH Canterbury Team
Raymond1996
Tillgänglighetsanpassat queen size säng rum
Bodde på feb. 2024
Familj
13 recension
2.0/5
Publicerades 9 apr. 2024
My wife and I were told when we checked into the hotel that the promotional page for the room we had booked was created by AI, which is a clear violation of consumer rights. The hotel had no windows that could be opened which was depressing. The hotel did not provide slippers and laundry bags at the very beginning and when we asked them to provide them we were told that there was only one pair of slippers and one laundry bag in the entire hotel's inventory, which is definitely ridiculous. The whole room's was clean except for the fingerprints on the spoons next to the cups and the spoons were also sticky to touch.There are stains on the floor as well.
Översätt
Svar från boendet: Dear Raymond,Thank you for taking the time to review your stay with us. Apologies for the confusion as I can confirm our photos are not AI generated, they are all professional photos taken from when we opened. We do not provide laundry bags or slippers in the room but we do have some at reception as and when guests request them and they are always available. Unfortunately due to health and safety, our windows are unable to open. I hope this helps and we hope this does not deter you from staying with us again.Kind regards,Hampton by Hilton Canterbury
Gästanvändare
Rum i queensize
Bodde på okt. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 27 nov. 2024
An excellent hotel - central position - super clean - excellent food
Översätt
Svar från boendet: Thank you for the amazing 5* review! We're delighted to hear you enjoyed your time spent with us in Canterbury, central location and good service! We look forward to having you with us again in the near future.Kind regards,Front Desk TeamHampton by Hilton Canterbury
Gästanvändare
Rum i queensize
Bodde på nov. 2023
Par
2 recension
5.0/5
Enastående
Publicerades 2 jan. 2024
Very good location. We stayed during the Christmas. Staff are very kind, communal area are spacious, breakfast is great!
Översätt
6/7
Svar från boendet: Thank you for the amazing 5* review! We're delighted to hear you enjoyed your time spent with us in Canterbury! We look forward to having you with us again in the near future.Kind regards,Maisie Clarke-Smith | Reservations AgentHampton by Hilton Canterbury
Ruthle$$
Tvåbäddsrum
Bodde på sep. 2024
Res med vänner
26 recension
4.7/5
Otroligt
Publicerades 4 nov. 2024
A really good hotel in a small town, worth staying.
Översätt
Svar från boendet: Hello!Thank you for taking the time to review your stay with us. We are glad to see that you enjoyed the hotel and we hope you enjoyed Canterbury. We always aim to provide the best service available to our amazing guests.We hope to see you again soon.Kind regards,HBH Canterbury Team
Gästanvändare
Rum Queen med utsikt
Bodde på feb. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 4 mars 2024
Very clean room with massive TV. Good service at front of house and a decent complementary breakfast. What more can you ask for?
Översätt
Svar från boendet: Thank you for the amazing 5* review! We're delighted to hear you enjoyed your time spent with us in Canterbury and that you enjoyed the room and breakfast! We look forward to having you with us again in the near future. Kind regards, Irina | Guest Service Assistant | Hampton by Hilton Canterbury
Gästanvändare
Rum Queen med bäddsoffa
Bodde på juli 2023
Familj
1 recension
4.5/5
Utmärkt
Publicerades 29 aug. 2023
The location is great. It's just 5 minutes walk to the Canterbury Cathedral and the high street. You can go everywhere conveniently. If u drive, parking is near the hotel which cost £16.5 overnight. The room is clean and tidy. The lobby is modern and stylish. There are lots of spaces in the lobby. My family and I enjoy much about the breakfast, there are lots of choices.
Översätt
Svar från boendet: Thank you for the amazing review! We're delighted to hear you enjoyed your time spent with us in Canterbury! We look forward to having you with us again in the near future.Kind regards,Maisie Clarke-Smith | Reservations AgentHampton by Hilton Canterbury
Gästanvändare
Rum Queen med utsikt
Bodde på mars 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 26 apr. 2024
This is the hotel i stay at every time i travel for business, great place!
Översätt
Svar från boendet: Thank you for the amazing 5* review! We're delighted to hear you enjoyed your time spent with us in Canterbury! We look forward to having you with us in the near future. Kind regards, Irina | Guest Service Assistant | Hampton by Hilton Canterbury
KukiMak
Rum Queen med bäddsoffa
Bodde på dec. 2023
Familj
2 recension
4.7/5
Otroligt
Publicerades 27 jan. 2024
Room was a good size and clean. The double bed was a good size and comfortable. The sofa bed was a good size but a little uncomfortable.
Good options for breakfast (cereal, toast, english breakfast) although some of the hot items were cold. All staff were friendly and helpful.
Översätt
Svar från boendet: Thank you for the amazing 4.7* review! We're delighted to hear you enjoyed your time spent with us in Canterbury! We look forward to having you with us again in the near future. Kind regards, Irina | Guest Service Assistant | Hampton by Hilton Canterbury
Anonym användare
Rum Queen med bäddsoffa
Bodde på dec. 2023
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 15 jan. 2024
Had the best time at this hotel. Room was spotless, staff were incredibly friendly and helpful. Location was superb. Breakfast was good, the same thing everyday but I’m not complaining! Will definitely stay here again when I’m in the area :)
Översätt
Svar från boendet: Thank you for the amazing 5* review! We're delighted to hear you enjoyed your time spent with us in Canterbury! We look forward to having you with us again in the near future. Kind regards, Irina | Guest Service Assistant | Hampton by Hilton Canterbury
Walker1234
Rum Queen med bäddsoffa
Bodde på juni 2023
Familj
1 recension
4.2/5
Mycket bra
Publicerades 3 juli 2023
Hampton Canterbury is a very convenient hotel situated right in the city centre of Canterbury. Supermarket, restaurants and cathedral is literally 2-3 mins away. This is the 3rd time I stay here.
Breakfast is excellent. Although the menu does not change, it is a very reliable good old English breakfast serve in a buffet. It has everything you need to start your day. I love it and look forward to it every time. (Although you might get slightly bored if you stay for 5 days like me).
The environment is generally clean. I do not have a high requirements in the level of cleanliness. So don’t take my word for it.
It is not luxurious, but you will get everything you need to support you throughout your journey for leisure or for business.
On facilities side, there is no fridge in the room. Which is not a must. The room is medium in size. One down side is that there is no shower curtain. You will get a lot of water on to the bathroom floor when you shower. I suggest that they attach a shower holder on the glass side of the shower box. That way the water is directed towards the wall a lot less water will get on the floor. I will bring a suction type shower holder of my own next time. I will actually put it in my packing list. It would come in handy during travel. There is no coin op laundry in the hotel. And I don’t see any coin op laundry around the area. So you you need to use the hotel laundry service which will always be expensive.
Personally I think it is a great hotel. Great value for money and is my number 1 choice of hotel when I come to Canterbury. Thank you for looking after us.
Översätt
Svar från boendet: Thank you for the review! We're delighted to hear you enjoyed your time spent with us in Canterbury! We look forward to having you with us again in the near future.Kind regards,Maisie Clarke-Smith | Reservations AgentHampton by Hilton Canterbury
Aditya
Rum i queensize
Bodde på nov. 2023
Familj
1 recension
4.0/5
Mycket bra
Publicerades 26 dec. 2023
Let's start the detail revised
1) Location best
2) Staff - best
3) Clearness - best
1) Breakfast buffet - Very negative,exactly same menu every day which does not suit to hilton standards
2) No water bottle in room
Översätt
Svar från boendet: Thank you for the 4* review! We're delighted to hear you enjoyed your time spent with us in Canterbury! We look forward to having you with us again in the near future.Kind regards,Maisie Clarke-Smith | Reservations AgentHampton by Hilton Canterbury
Gästanvändare
Rum Queen med bäddsoffa
Bodde på apr. 2024
Familj
10 recension
5.0/5
Enastående
Publicerades 19 juni 2024
Very nice stay! The room was clean and comfortable.
Översätt
Svar från boendet: Thank you for taking the time to review your stay with us. We're pleased to hear that you enjoyed your time spent in Canterbury. We hope to welcome you back again soon
Gästanvändare
Rum Queen med utsikt
Bodde på sep. 2023
Par
1 recension
4.2/5
Mycket bra
Publicerades 13 okt. 2023
Hotel was in a fantastic location, clean, modern and staff were extremely friendly. What sadly let it down was the awful mattress in the room. It was springy, lumpy, noisy and appeared to be sinking. Was extremely uncomfortable and me and my partner found it very difficult to sleep. Woke up with aches and stiffness every morning. The cooked breakfast also wasn’t great, although plenty of choice on the continental option. Such a shame for the bad experiences we had as the hotel was otherwise pleasant.
Översätt
Svar från boendet: Thank you for reviewing your stay with us. We're pleased to hear you enjoyed your time spent in Canterbury. We hope to welcome you back again soon.Kind regards,Hampton by Hilton Canterbury
Cyriana
Tvåbäddsrum
Bodde på sep. 2023
Familj
9 recension
5.0/5
Enastående
Publicerades 6 okt. 2023
It's really a great stay as the room is clean and tidy, breakfast is delicious although not much choice. I will recommend to all of you and I definitely will stay here again if I go to Kent again.
Översätt
Svar från boendet: Thank you for the amazing 5* review! We're delighted to hear you enjoyed your time spent with us in Canterbury! We look forward to having you with us again in the near future.Kind regards,Maisie Clarke-Smith | Reservations AgentHampton by Hilton Canterbury