Protea Hotel Cape Town North Wharf

Great stay!

房間超級大，有廚房洗衣機，早飯也不錯，有很多水果

Room had a leak from the sink in the kitchen area. Reported, never fixed. On returning to our room the following evening water all over floor. Asked to speak with manger. Told unavailable. Asked about peppermint tea. Never arrived. Even though at breakfast. This is the thanks for being an elite member.

Let me start by saying this is the first review I have ever submitted. I am a tough one because of my high expectations. The staff was outstanding and highly professional but most of all consistent. I believe attitude is the key driver to every experience. The entire staff from the front desk to restaurant staff to concierge to housekeeping was extremely kind and very helpful from the first day of our stay to day 12 of our stay. The room was accommodating on many levels from the space to the cleanliness. The meals at the restaurant were great. A special thank you to Zilungile. She exemplifies professionalism in every sense of the word. I highly recommend this property when visiting Cape Town. Corey Robinson

Love this hotel. 15 minute walk to Victoria and Alfred Hotel by the wharf, lots of things to do, places to eat, close to banks with ATM, close to shop. Ots got its own restaurant, you can order room service, they have a 7 day Happy Hour from 5-7, good breakfast buffet. Room with a balcony, washing machine, dishwasher, microwave, stove, oven, pots n pans, plates, etc like you are in a condo. My room has a huge living room and dining, King size bed, tv in bedroom and living room. Most of all the staffs are all professional, helpful and very nice, especially the Manager Zilu - superb customer service! Zora, Tyrone, Gode and Unathi and many others that I cannot remember their names ❤️ I love this hotel 👍

I stayed in a one-bedroom apartment for two weeks. It was lovely and had everything you needed for a longer stay. The photos you see online are the same as the room itself. It was nice to have a balcony and let some fresh air in. The people at reception always had smiles on their faces, and so did the security staff at the front of the hotel. It is so nice to be greeted with a lovely hello and big smile from the staff each day. I used the hotel gym nearly every morning. It was small, but it served the purpose I wanted. As the apartment rooms are pretty big, I could also do a workout in my room. The breakfast was nice each day, and the service was amazing. I only drink herbal tea, and most places I go overseas do not have the tea I drink, so I bring my own. Each day, Goge knew I had my tea bag and would come and grab it from me every morning to make me a pot of tea, which was so sweet and lovely. My only suggestion is to have instructions on how to use the washing machine/dryer in each room as they are not all the same. Reception had instructions but I had a different model, so it was not applicable. I couldn’t quite figure out the dryer, so the lovely Dylan came and showed me how to use it to me and my colleague. As I was going to be at a conference all day, he came and removed my clothes from the dryer and folded them so they would not sit in the dyer all day, which was lovely of him. Overall, it was an excellent stay.