Peninsula All Suite Hotel by Dream Resorts

We last visited The Peninsular back in 2019, prior to covid. All I can say that this is the place to be when in Cape Town. On arrival, I was early as had an early flight. On arrival I was greeted and advised room was not ready and my cases were put in safe holding. I had a coffee and went shopping. On my return my room was ready. I was escorted up and shown my room and how things operated. Professionalism from arrival. Front staff went out off their way to assist where required. Shuttle service to town or V&A was incredible, occasionally with a historic chat from the driver as to what happened overtime. There amenities are top rate, I used there indoor pool, the gym was fully operational and free to use. I did use a paid service in a sports massage with Moira, she was brilliant. On Monday we were invited to a light meal and drink at Strolla, excellent chatting to staff members, sat at my table and felt like family. The only issue that happened, was that I book a shuttle from the airport and it was misplaced, but did not suffer due to it. Cannot thank the staff for their service.

Had 5 nights in a two bed apartment, from turning up to checking out they all could not be more helpful. The attention to detail and friendly atmosphere was amazing. Even more amazing was the courtesy transport that was laid on, all you had to do was say, at reception, where you want to go and time and they take you and arrange a pick up and return. Will certainly book a return stay.

Love this hotel, stay here when in Cape Town. Great location easy access to areas all around Cape Town. Spacious rooms, some are more modern than others Good size balcony. Staff so friendly and helpful. Restaurant average when we ate. Great breakfast

Avoid at all costs if you value a restful stay or any help from the management. The pool music stats at 4pm and blasts into your room for 2 hours at least. It is insanely loud, and management won't do anything. Of course if you played music that loud in your room, you'd hear from management.

Everything from the beginning was exceptional. Staff very friendly and efficient. Service was flawless. Overall neatness of our room was up to par. We enjoyed our stay very much. Thank you to everyone who made our stay memorable. Matthys Family.

We went to this hotel in August 2023. Once we arrived they gave us an apartment with 2 bedrooms with no windows, meaning that the smaller bedroom had a window in the kitchen and the bigger one on an internal passage of the emergency stairs, with people passing by. After complaining, the manager helped us in finding another apartment at least with one bedroom looking at the ocean. The fact is that the suites are very old, with old furniture, old fixtures, very old bathrooms. Our suites was also full of mosquitoes and it wasn’t very well cleaned. Breakfast was poor. The staff was very kind but definitely we will never come back, actually I couldn’t wait to leave the hotel