Strand Guesthouse

This was a wonderful place. We thoroughly enjoyed our stay. The only struggle I had was with the wi-fi. I could not connect at all but it did not spoil the stay for me. Wonderful location, easy to find and close to the beach.

I booked a place for a night at Strand guesthouse, subsequent to the booking I was informed that they will give us alternative accommodation because the one we booked is under construction. we agreed because we were assured of the same standard to the one we initially booked. all to find out it was the worst, the bed has small thin sponge, the noise from upper floor is unbearable, bad hygiene. the stay was a nightmare

Accommodation pictures on website & the actual place are worlds apart. It shocked me that i refused to stay there with my kids.They customer service is below pathetic & they staff are very rude.. we were lied to & robbed of our money & treated so badly & made to stand on the pavement when we went to query about our refund that they assured us we'd get back from *********** after they made us pay again at another accommodation to stay the night but then after we left they refused permission for *********** to refund us.. they stole our money- twice

The person checking me in wanted to see my ID and when I didn't have it on me he wanted to take a picture of me "for security reasons". I have stayed in a thousand places of accommodation in all four hemispheres and I have NEVER (even in 5-star tourist hotels) been asked to have my picture taken. When I refused he said: "It's our rules". I told him he could call the police and tell them I refused to have my picture taken. Inside the bedroom I asked him where the cupboard was where I could hang my clothes. He said: "This room doesn't have one. You can put them there," and indicated a settee. Really? The shower was dirty and unhygienic. The parking (for which I had to fork out an additional R90) was an extremely tight squeeze for my hatch back small car. Any normal car or SUV will not fit in. A notice says "Additional free parking is available." Sure. In the street outside. Good luck with that.

the place very clean ,the room was clean and neat,good service from the staff we had great time would love to come back again with family and friends thank you for having us we really enjoyed our stay

The reviews were not that shiny on this accommodation, but I was pleasantly surprised! The very friendly Nonnie were wonderful. Comfortable beds and lovely linen and towels. It was also very quiet in my unit. A bonus was the 5 min walk to the beach at The Strand.