Ibis Carcassonne Est la Cité

Nous avons réservé une chambre standard avec un lit double. L'hôtel nous a attribué une chambre pour personne à mobilité réduite. Nous avons été très contrarié. Après discutions le réceptionniste nous a attribué une chambre avec deux lits simples. Nous ne réserverons plus par l'intermédiaire de ce site. Michel Pinaud

The location is on the edge of town near to major access roads so for a stopover for a one or two day visit it will tick the box for most people. It is 30 minutes walk to the main gate of the castle and a little longer to the edge of the newer part of town by the river so if you are happy to walk then it isn’t an issue. Rooms are small but functional. A good choice buffet breakfast and the staff and very helpful and friendly. Rooms are clean and tidy. Plenty of car parking outside. Be aware there is no food available at the weekend in this hotel and food during the week is based around either a 2 course or 3 course menu. Food is very good There is a Campanile hotel across the road which does food in the evening during the week too. If you are happy to walk then there is a restaurant ‘Au Bureau’ which is pretty much open every night which is excellent, very large menu and good quality food. Similar to All Bar One in the UK. Staff are friendly - Especially Zak The area around the hotel is scruffy and more like an industrial estate so if you want to be nearer the action then it may not be the hotel for you There is a bus stop 5 minutes walk away which takes you near to the castle and runs straight into town. This is by an abandoned supermarket. Adjacent to the Ibis is a Lidl store. Buses run every 20 minutes or 30 minutes at the weekend. Cost 1€20 - no service on Sunday and finishes around 8pm

The staff were amazing! So friendly and always smiling. Thanks so much

Free carpark is provided at this place. The breakfast is ok. The room was small but clean. The pool was a nice addition but wish it was bigger. Too crowded the day we stayed.

Great value for a short trip with the most friendly and helpful staff. Despite arriving far too early for check in, we were swiftly accommodated and able to start out exploring sooner than expected. Very clean and comfortable bed, the room was on the small side for two but not an issue for us, plenty of areas to sit and we were out most of the day exploring. The bed was large and very comfortable with good pillows. Blackout curtains meant we slept in longer than we would normally on a city break!!! Breakfast was excellent, buffet with sensible use of trays to clear your table after eating. Lots of choice and lovely bread and pastries. Hot food also if required. Coffee and juice from machine which I felt were better quality than to be expected, plenty of options for hot drinks. The evening meal was delicious on both evenings we tried it and was very welcome after a long day walking in the two cities. It was lovely to see families enjoying the small pool and an added extra for a city break. It is a long walk into the Cite but we really embraced this opportunity to see the local area. We felt safe walking and the locals in the area were friendly and able to advise on direction. The hotel provides maps to help you navigate. I confess we did indulge in a snack in the local Macdonald’s as just around the corner and the best I have used, clean and prompt service, excellent coffee!!! There are Lidl and Aldi around the corner from the hotel so no issues preparing a snack for a busy day out. Our only issue on the trip was transport from the airport. The shuttle bus is prompt but fills quickly and is only there for each flight. Can be a long walk to your hotel from the stops in the city. To get a taxi you must ask at the information desk to book one on arrival and this took considerable time. €23 a single trip. We found it impossible to pre book a taxi to meet us at the airport. On return we asked our hotel to book a taxi to the airport which we were anxious about arriving, the team at the hotel were great and checked in on its progress to assure us when it would arrive. Again €23 return trip. If you enjoy exploring a local area this hotel will suit, if you are unable to walk far maybe look nearer into the cite or in the City. There are plenty of options. For us this was a great stay and can recommend.

Grest option for dinner, just a few steps from de hotel and open till 0:00.