Stevens Inn a Howard Johnson by Wyndham

Great room! Staff was warm and greeted you anytime you entered the lobby. room was clean and well stocked. Accessible room had a wonderful shower, w/c accessible open with roll in door. Breakfast Buffett with scrambled eggs, sausage, hashbrowns, biscuits & sausage, as well as cereal, fruits, toast options, milk, OJ and apple juice. Attendant was very attentive. Recommend this Inn based on staff and cleanliness. 25 minutes from Carlsbad.

A nice place to stay, I've stayed there several nights and the room is a bit dated, but overall it's clean. The housekeeping staff is awesome, they have serviced the room daily, even with me being an extended stay guest. The staff is polite and they have a morning breakfast, which is the usual items, eggs, sausage, biscuits/gravy and pancakes. There is also the option to order breakfast as there is a restaurant with the hotel. The pool looks clean, but I've not used it so I can say for certain. I've observed there are a lot of oil field people who also stay there, but it is still quiet and they work to keep the area clean. I noticed hotel staff cleaning the buildings and grounds frequently.

The property is okay at best. The property is dated and requires upgrading. The pool is a mess. It was not cleaned on any of the 4 days spent at this property. The water is green and full of debris. Chlorine cakes littered the bottom of the pool for two days. We had trouble with housecleaning. Reading the information booklet in the room, it states to let the front desk know, when you would like house cleaning. At 8:30 am one morning we let them know we were ready, upon returning in the evening the room was not made up. When we called, we were told housecleaning had gone home. It was difficult to get a good night's sleep due to the mattresses and linens. The mattresses were hard, and the linens were rough. The complimentary breakfast was terrible. The service was great but the food was under cooked and cold. We were arriving at breakfast at 6:00 am, right at opening. So, if the food was cold then it would be colder later. Bottom line, there are other nicer places to stay for the same price range. I would pass on staying here; we will not be staying here again.

This property is an older typical-motel style facility with several one story and a couple of two story buildings and all doors open into the parking lot. There was plenty of parking and everything was well lit and seemed very safe and secure. I had booked a King-bed room but when we checked in they didn't have any remaining rooms on the ground floor but offered to change my reservation to a room with two Queen beds for the same price that were on the ground-level. The room could have been a little cleaner as the bathroom floor needed a good mopping, but overall was nice. There wasn't much water pressure in either of the lavatory faucets nor the shower. The breakfast was satisfactory - the food was more room temperature than hot but the sausage patties were good and seem homemade (atypical sizes and shapes, not all perfectly round). And surprisingly, I didn’t notice a notepad and pen in the room.

Best of the Best Motels at Carlsbad..staff really goes out of their way to make you feel at home. So when in Carlsbad... I.would highly recomend to anyone on vacation, business or just passing thru Carlsbad..

When here several years ago, lodging was quite expensive. Carlsbad is still more expensive than it warrants. A remnant of the continuing oil/gas boom that it has experienced over the last decade. I rebel at the prices. As usual, wanted to stay somewhere ‘fun’. Not much available. Looking around, I found Steven’s Inn. While teaching here, we’d pass the Stevens Inn. It was one of the nicer places. Driving into it, Stevens Inn is much bigger than I thought and remember. It has a restaurant and lounge as well. On the phone I was served by a very nice attendant who said he’d give us a room upgrade. Hopefully, it’s nice. Well, it is. We have an Executive King Suite (fancy name, huh?). And it’s a real suite. First off, the most important, it has a nice bedroom with a king bed, and all the rest (dresser, two night stands). The other room is big with a couch and easy chair a credenza and writing desk. Turn around and there’s a kitchenette with a microwave, mini refrigerator, full range and small sink (but no utensils whatsoever). It’s all quite clean and well maintained. Glad we stayed here.

So glad I stayed at Stevens Inn. Staff were so friendly and helpful, room was immaculately clean. Plenty of parking, quiet, always felt safe staying here. Breakfast buffet with eggs, sausage, biscuits and gravy, juice, cereal, yogurt--everything you could want. Your coffee cup will be filled without your having to ask. Felt good to give my business to a local establishment instead of one of the mega corporations. Highly recommended!

This is an older hotel with which we were very pleased. The staff at the front desk, the restaurant and the lounge were so incredibly helpful and friendly. The breakfast room staff were terrific. We chose the hotel because we knew they had dining and a bar and that can be a challenge in Carlsbad. Doesn't do you any good to hike Carlsbad or Guadalupe Mountain and then not find a place to eat. The Flume restaurant has very good food. Ate there twice because both of the other restaurant we wanted to try had 1.5 hour waits. We were so very pleased with our stay. I cannot say enough about the staff. Every single person was over the top helpful and friendly. Keep up what you are doing!

Loved our room! It has a fridge, microwave and plenty of storage space for clothing etc. The Inn is dog friendly we loved our room. It was on the first floor with a sliding door to a grassy area for pets. Our dog loved watching all of the activity through the sliding door. Stevens Inn has plenty of places for dogs to walk, they have a well kept lawn area. There is a pool and restaurant as well. Breakfast was really well done! It is about a 40 min drive from Carlsbad Caverns. Would stay here again!