Sheraton Carlsbad Resort & Spa

We had a great time at the Carlsbad Sheraton for my birthday staycation! I loved Taryn, the front desk gal; she was helpful and friendly. Taryn  allowed my friend to decorate a few lounge chairs at the pool before I arrived for my surprise birthday. Most places wouldn’t have allowed that, and I was very appreciative.  The beds were comfortable, and the rooms were roomy. Unfortunately, some noisy people were above us for half the night. Thankfully, security asked him to shut up, and at check-out, Taryn waved my resort fee and sincerely apologized. I almost forgot to mention the lovely restaurant and Café at the poolside. I ordered myself a cup of coffee, and the barista made me a complimentary chai tea latte for my birthday. I look forward to Coming back for another day of vacation 

Receptionist was so friendly, attentive, and personable! Multiple bed suite room was nice and spacious, comfortable beds and clean bright restroom!

Hotel location was convenient and provided what we needed for our stay and visit to Legoland. Property is a bit dated, but decent overall.

The hotel was beautiful, and everyone we spoke with on staff was helpful and nice. Our experience was with housekeeping and the front desk. The property was quiet, yet conveniently located with a lovely view. Having a private entrance to Legoland was a neat plus. The fitness facility was adequate. They had a large fire pit that was pleasant in the evening and created spontaneous opportunity to interact with other guests. Everything was well-lit. The pool was large and pretty, although I’m not convinced it’s really heated to 82. The jacuzzi was very pleasant and large enough for several people. They had many lounge chairs and towels. The areas that could be improved are: 1) We didn’t have any issues with the elevator, but it sounds like it’s about to break. 2) The layout is confusing at first. When you get off the elevator at level 4, 4000s are to your right and 2000s are to your left. When you go inside toward the 2000s, you see another elevator that’s labeled as being level 3. 3) It appears that water was not taken into consideration when planning the hotel. It rained the day we arrived, but water was still pooled on our balcony days later. The faucet in the bathroom is so close to the basin that we regularly had to wipe water off the counter. The beautiful fountain in the courtyard isn’t big enough to account for splashing, so it’s wet all around it and has a caution sign next to it.

We were there for soccer tournament but the water slide was off. We had rips on our blankets and an old ripped up chair as well. No tissues in the bathroom it was empty. For the price it wasn’t worth it.

Nice and clean room at Sheraton hotel in Carlsbad We had 2 nights at Sheratons hotel in Carlsbad then moved to Westin hotel next to Sheraton for 3 nights. Both hotels are nice and clean. Friendly employees.