Melbourne Carlton Central Apartment Hotel Official

Facilities were a bit dated but everything else was great. Value for money if you're not particularly fussy.

The location of the property was excellent, in amongst terrific eateries in Lygon Street and surrounding streets. The bed in the apartment was comfortable and clean. The receptionist that greeted me upon arrival was very polite and helpful. She is an asset to the business. The property in general was fair, very old and dated in many areas. It needs a significant attention. The room I was in was appalling. There was a large hole in the carpet (approximately 6inches square), the couch was marked in various places, the window in the main room was filthy, as was one of the blinds, the bathroom floor was filthy (I washed it before I used the shower/bath), there was significant dust on all skirting boards throughout the apartment indicating the property hadn't been property cleaned in ages, the walls were marked throughout (and I cleaned several marks off myself and which proved that it is basically just poor housekeeping/upkeep by management), the bathroom tiles were in dire state and there had obviously been a terrible leak at some point in the apartment as the skirting boards were badly warped and marked (through water damage). The property's location is really the only thing going for it. Whilst the nightly rate is of course lower than other properties in the city/nearby, however a lowered rate should not result in a dirty property - and which is what I encountered. I would not return. Thank you.

Excellent hotel in a great area of the city! Excellent service and got help from the reception even after hours!