Gästanvändare
31 januari 2023
No check in before 3pm means NO SERVICE before 3pm. Door was locked, no sign, no bell, no one answers the phone. We waited a while on a dirty street with bags and kids and then gave up and got another hotel. We went back the next day to ask for a refund but we were refused. Apparently the hotel has fallen on hard times during covid and they couldn’t afford to refund our money eventhough we didn’t stay there and no one had been there to let us in. Not sure with the combination of zero compassion, bad service and difficult market conditions, that the hotel will be in operation much longer. Anyway, best avoided.
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