Hotel Hernández Ctg

Súper agradable todo me encantó el lugar

Upon checking in, we were taken to a floor that was completely under construction. I’d say the room we were put in had been completed first. From the elevator on there were electrical wires etc. we went down to ask about the start of the noise in the morning and were told they could move us the next day. The area was a construction site and should have been closed. Upon leaving after registration I received an email that there was not going to be any hot water. We felt there was not a sincere response to the areas of issues that were brought to their attention. We left the next day after securing accommodations that were quiet and offered hot water. The fact they knew there was no running hot water before we registered just shows dishonesty.

nice value the only thing is room was small with no outside window, rooftop is great w small pool great STAFF

This place was not at all as described. Most of the main area of the hoteal appeared to be under construction though I saw no actual construction activity the entire time I was there. THe physical envieronment was bad. My room had no windows, looked nothing like the photeos, was like a jail cell, and was like a bad renovation in the US that the landlord did himself with no construction experience. I checked out after one night and got a new hotel. When I pursued a refund the hotel told me they would ok it but that I would have to go through Travelocity. Travelocity said the hotel was unresponsive to the and charged me for the full 6 days even though I only stayed one. I will be disputing this on my credit card.

Very convenient. Bed are comfortable and breakfast good and with quite a lot of food. Not too much choice though. I would go back.

Met all my expectations Great location you can walk everywhere from the mall near beaches great hotel for the budget traveler, and the WiFi is on point!