Extended Stay America Select Suites - Raleigh - Cary - Regency Parkway South

My stay was ok. A lot of noise from other guest in the room across the hall from me. The bed was hard and the ac unit was super loud. The ac unit sound like someone drilling a hole in the concrete

Too far from business retreat. Could have at least one knife, fork and spoon to handle takeout. I was not in House enough to warrant purchasing plate/utensil package. Had good bed and good TV. Wireless was sketchy within the apartment.

It was dirty. Absolutely no amenities. No coffee maker. Toilet leaked at base on floor. (Have pics)

The stay was great, and convenient to my job. Staff was great and will stay again

Our bathroom was not the cleanest. I had to ask for a trash can and reservations was made for 3. But they only wanted to gave us 2 towels and 2 wash cloths. When asking for a towel and wash cloth for the third person we were told they may have to charge. I had to explain that we had a reservation for 3 and they even copied our drivers license. He ended up giving us the towel and bath cloth but I felt like l should not have had to explain.

If you enjoy having to do everything yourself to get any service in a hotel, and like a hotel that has zero amenities, then this hotel is for you. This is our second time here, because of its convenient location and cheap price. During this stay, they have taken away the primitive " grab and go breakfast" they served last time. There is no more coffee in the lobby. The in-room kitchen has nothing - no water kettle, coffee maker, cups or glasses. There is no tissue box. Rely on toilet rolls if you need. The television was not working. I approached the front desk and they couldn't do anything, apart from giving the phone number of the service provider. I had to call them myself to trouble shoot. I spent 10 minutes talking to them, finally discovering that the cable connector in the wall has come loose. Isn't this the job of the hotel staff? When it comes to toiletries, the only item present was a single soap. No shampoo or body wash. There is no hair dryer, I had to walk over to the front desk to get one. I understand the hotel is seriously under staffed, but none of this is excusable. I would never stay here again.