Novotel Casablanca City Center

Novotel Casablanca City Center recensioner

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout, Anfa, Casablanca, Casablanca-Settat, 20190, MoroccoVisa hotellinformation
Novotel Casablanca City Center
Novotel Casablanca City CenterNovotel Casablanca City CenterNovotel Casablanca City Center
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Gästrecensioner

4.1/5
Mycket bra
181 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter3.9
Service4.0
Renlighet4.1
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Alla recensioner(181)
Positiva recensioner(165)
Recensioner med foton/video(54)
Praktiskt läge(33)
Utmärkt vistelse!(24)
Lätt att ta sig runt(24)
Nära till tågstation(19)
Vänlig personal(16)
Utmärkt valuta för pengarna(10)
Fin utsikt(6)
Negativa recensioner(16)
Ali
Rum Standard Queen med bäddsoffa
Bodde på dec. 2024
Affärsresenärer
27 recension
3.0/5
Publicerades 26 jan. 2025
For a Novotel hotel, customer care and services were relatively poor. Location is great and walkable to old Town. Reception customer service was very bad in a shabby dark corner of the arrival lobby. No excitement and no welcoming feeling at all. Overall, it is just ok. Room is small but good views perhaps. Amenities are not enough.
Översätt
Svar från boendet: Dear Ali , Thank you for taking the time to tell us about your overall experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincères apologies. At Novotel, we aim to provide a better service experience for every customer; therefore your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the Issues & prevent future occurrence. We appreciate that you have shared your concerns, in order to have the Opportunity to better serve you in the near future. Best Regards, FK (FOM)
Anonym användare
Rum Standard Queen med bäddsoffa
Bodde på sep. 2024
Ensamresenärer
28 recension
1.0/5
Publicerades 31 okt. 2024
Horrible hotel with the lousiest service available. Shame on Novotel.. disappointing...
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
佛系旅者
Rum Standard Queen med bäddsoffa
Bodde på juli 2024
Par
29 recension
4.5/5
Utmärkt
Publicerades 19 aug. 2024
Room is clean and comfortable. We have a good view in our room. Close to Train Station and old town. By taxi to Hassan II Mosque around 15 - 20mad only.
Översätt
Svar från boendet: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Rono Li Yahoo
Rum Superior Queen med bäddsoffa
Bodde på jan. 2025
Affärsresenärer
11 recension
3.7/5
Publicerades 12 feb. 2025
Location in the city centre, 20 minutes walking distance to shopping malls or the beach. Many restaurants and food courts are available nearby. Room facilities are quite clean and tidy. 
Översätt
Svar från boendet: Dear Rono , We would like to Thank you for your rating regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments & notes with our Team. I am sure that this feedback will serve as an encouragement to all our Team as we aim to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK (FOM)
Gästanvändare
Rum Standard Queen med bäddsoffa
Bodde på okt. 2024
Par
3 recension
4.5/5
Utmärkt
Publicerades 22 nov. 2024
Excellent Property Good Location. Little construction going on the plot next to it causing little bit noise discomfort other that superb choice for any traveller
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Franixu
Rum Standard Queen med bäddsoffa
Bodde på feb. 2024
Par
8 recension
4.5/5
Utmärkt
Publicerades 16 mars 2024
Beautiful hotel, the room was nice and cozy. It is close to the train station - CASA Port. You can have a buffet for 290 dirham.
Översätt
Svar från boendet: Dear Franixu, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Gästanvändare
Rum Standard Queen med bäddsoffa
Bodde på juli 2024
Ensamresenärer
7 recension
4.7/5
Otroligt
Publicerades 26 aug. 2024
I visited again, but the counter staff remembered me and gave me wonderful service. The night view is so beautiful, it is a very recommended accommodation because it is close to the station and close to the tourist attraction.
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Omar
Rum Standard Queen med bäddsoffa
Bodde på mars 2025
Affärsresenärer
3 recension
1.5/5
Publicerades 18 apr. 2025
Outdated hotel and terrible facilities.
Översätt
Sammam
Rum Standard Queen med bäddsoffa
Bodde på jan. 2024
Affärsresenärer
8 recension
4.2/5
Mycket bra
Publicerades 17 feb. 2024
Location is the best, everything is within reach. Staff was nice at the reception.
Översätt
Svar från boendet: Dear Sammam, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Fauzia
Rum Standard Queen med bäddsoffa
Bodde på juni 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 28 aug. 2024
Very good experience overall. Staff were so friendly & accommodating to all my needs. Location is central so easily accessible to all the attractions. Would definitely stay here again.
Översätt
Svar från boendet: Dear Fouzia, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Gästanvändare
Rum Standard Queen med bäddsoffa
Bodde på dec. 2023
Ensamresenärer
13 recension
3.7/5
Publicerades 12 jan. 2024
The staff in the daytime is very nice and professional. Attentive with good customer service. But the hotel at night would trick you for money. There’s no pick up service even you called/ paid. A good stay though.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Gästanvändare
Tvåbäddsrum Standard med bäddsoffa
Bodde på aug. 2024
Familj
12 recension
4.2/5
Mycket bra
Publicerades 20 sep. 2024
Its worth the price, everything is okey and I would advice it for the price.
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Hasanaki
Rum Standard Queen med bäddsoffa
Bodde på maj 2024
Affärsresenärer
103 recension
4.6/5
Utmärkt
Publicerades 12 juni 2024
Hotel is located in the old town center, stuff is very helpful, especially Mr.Halim from the reception helped us with free upgrade and very kind welcoming. Would recommend
Översätt
Svar från boendet: Dear Hasanaki, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Star Tommie
Rum Standard Queen med bäddsoffa
Bodde på nov. 2024
Ensamresenärer
5 recension
4.0/5
Mycket bra
Publicerades 10 dec. 2024
Perfect ambiance and the breakfast is amazing
Översätt
Svar från boendet: Dear Tommie , We would like to Thank you for your rating regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments & notes with our Team. I am sure that this feedback will serve as an encouragement to all our Team as we aim to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK (FOM)
humbletraveller
Rum Standard Queen med bäddsoffa
Bodde på apr. 2024
Ensamresenärer
7 recension
4.7/5
Otroligt
Publicerades 4 juni 2024
Comparable to any other Novotel in the world. High class standard as you would imagine
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,