Mövenpick Casablanca

Mövenpick Casablanca recensioner

Mövenpick Casablanca

Ave Hassan II, Casablanca 20070, Anfa, Casablanca, Casablanca-Settat, 20000, MoroccoVisa hotellinformation
Mövenpick Casablanca
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Gästrecensioner

3.7/5
56 recension
Verifierade recensioner
Läge och interiör3.9
Bekvämligheter3.6
Service3.7
Renlighet3.6
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Alla recensioner(56)
Positiva recensioner(25)
Recensioner med foton/video(4)
Utmärkt läge(3)
Negativa recensioner(3)
Gästanvändare
Deluxerum i queensize
Bodde på dec. 2024
Affärsresenärer
1 recension
1.5/5
Publicerades 12 dec. 2024
Facilities is very bad, location is okay, cleanness bad, service is okay
Översätt
Yazan Akef
Klassiskt tvåbäddsrum
Bodde på apr. 2024
Affärsresenärer
2 recension
3.2/5
Publicerades 24 apr. 2024
It’s below the average
Översätt
Svar från boendet: ear Valued Guest, Thank you for your confidence toward Movenpick Hotel Casablanca. Thank you for sharing with us your comment and the score following your experience of stay among us. We remain at disposal for any further information. Best regards
Gästanvändare
Klassiskt rum
Bodde på aug. 2024
Familj
2 recension
4.2/5
Mycket bra
Publicerades 27 aug. 2024
The hotel was exceptionally clean, with polite and respectful staff.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your confidence toward Movenpick Hotel Casablanca. Thank you for sharing with us your comment and the score following your experience of stay among us. We remain at disposal for any further information. Best regards
NADEEM
Klassiskt rum
Bodde på mars 2024
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 16 mars 2024
Everything is very good
Översätt
Svar från boendet: ear Valued Guest, Thank you for your confidence toward Movenpick Hotel Casablanca. Thank you for sharing with us your comment and the score following your experience of stay among us. We remain at disposal for any further information. Best regards
Turkish Chef Singapore
Klassiskt rum
Bodde på juli 2024
Ensamresenärer
5 recension
3.7/5
Publicerades 13 juli 2024
Good location but old interiors and carpets are smelly
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your confidence toward Movenpick Hotel Casablanca. Thank you for sharing with us your comment and the score following your experience of stay among us. We remain at disposal for any further information. Best regards
mitchellgerald
Klassiskt rum
Bodde på dec. 2023
Res med vänner
3 recension
4.7/5
Otroligt
Publicerades 3 jan. 2024
The hotel and service was great. But it's missing a couple items like a business center that the guest can use to print tickets instead of emailing the front desk (their printer was down). Also, if they don't want to put microwaves in the rooms, a community location on a few floors would be great so that we don't have to fight with room service to warm up food not purchased at the hotel.
Översätt
Svar från boendet: Dear Mitchell,Thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment of missing business center that we have replaced it with front office team that are available 24/7 and this is more efficient for customers since they benefit from 24/7 assistance.Otherwise, we have taken into consideration your point of view to put microwaves in a community location as an idea, but this doesn't comply with the standards of the chain nor can it meet the standards of hygiene and safety. Our room service remains available 24/7.We remain at disposal for any further information.Best regards
Gästanvändare
Klassiskt rum
Bodde på okt. 2023
Par
11 recension
3.7/5
Publicerades 27 dec. 2023
Located in the city centre with free parking, a few restaurants nearby. Breakfast was okay, not too many choices
Översätt
Svar från boendet: Dear Guest User,Thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment related to free parking and location.Indeed, the hotel has a free parking with valet agents available 24/7.Our Conciergerie team are happy to let know to our clients the restaurants nearby which are very numerous and can even recommend according to their choice of speciality.However, we have taken your comment in consideration regarding the choices in breakfast.We remain at disposal for any further information.Best regards
Ahmad
Klassiskt tvåbäddsrum
Bodde på nov. 2023
Affärsresenärer
26 recension
4.2/5
Mycket bra
Publicerades 10 dec. 2023
Good in the middle of the city center, good roof top
Översätt
Svar från boendet: Dear Mr Ahmad,First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment and the score given to our page following your experience and your stay among us.This will encourage us to improve better the quality of our service and meet your expectations.We remain at disposal for any further information.Best regards
Pixuesong
Deluxerum
Bodde på mars 2023
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 12 mars 2023
the hotel is nice and clean,serving good breakfast as well. even i made a mistake with a wrong date when i was doing the reservation,but it was fully understood by the manager and ladies in reception,they helped correct the date without extra charge,really appreciate the flexibility and kindness of the staff of this hotel,excellent experience
Översätt
Svar från boendet: Dear Pixuesong,Thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment that encourage us to maintain the high quality of service .Best regards
Amode85
Klassiskt rum
Bodde på jan. 2024
Par
95 recension
4.0/5
Mycket bra
Publicerades 9 feb. 2024
Comfortable bed
Översätt
Hasanaki
Bodde på mars 2022
Familj
96 recension
4.0/5
Mycket bra
Publicerades 22 mars 2022
Overpriced for an old hotel, rooms should be cleaned in more detail
Översätt
Svar från boendet: Dear Mr Hasan,First of all, we would like to thank you for choosing Movenpick Hotel Casablanca.Following your review, kindly note that the rates are adequate for the category of our 5-star hotel.We have well noted your remark regarding rooms cleanliness in more details, and this is shared with housekeeping team to do more efforts in this topic.We remain at disposal for any further information.Thank you
Roman
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Par
1 recension
2.5/5
Publicerades 9 okt. 2024
Впечатление от отеля ужасное ! Рум сервис просто отвратительный , попросили принести тарелку , принесли грязную , попросили поменять … и только с ЧЕТВЕРТОГО раза принесли чистую , в номере закончилось мыло , просили раза 3 из них 2 раза спускались на ресепшен, принесли спустя 2 часа , еда в рум сервисе просто отвратительная , как так можно испортить пиццу , я просто не понимаю … (и это еще за очень приличные деньги ). За все это даже не извинились… Более того , я в номере забыл зарядку для телефона (абсолютно уверен, что забыл в номере) , позвонил в отель на следующее утро после выезда , сказали , что не нашли , хотя я даже объяснил у какой кровати и в какой розетке осталась зарядка Итого: 5 звездами даже не пахнет , очень средняя 3 , из плюсов только площадь номера и ванной комнаты (хотя сами номера достаточно уставшие)
Översätt
Svar från boendet: Bonjour Mr Roman,Nous vous remercions pour votre confiance en faveur de Movenpick Hotel Casablanca.Nous avons pris très au sérieux votre commentaire que nous l'avons partagé avec la Direction Générale.Sachez que nous pouvons remédier à chaque situation afin de remédier au sujet.Nous restons à dispositionCordialement
Pierre-alexandre
Klassiskt rum
Bodde på feb. 2024
Res med vänner
6 recension
4.0/5
Mycket bra
Publicerades 12 feb. 2024
Tout étais bien dommage qu'il soit un peu excentré
Översätt
Anonym användare
Klassiskt rum
Bodde på okt. 2023
Ensamresenärer
10 recension
3.5/5
Publicerades 21 okt. 2023
Kesinlikle bu ücrete burada kalınmaz. Odalar ve otel eski. Bakımlı değil.
Översätt
Svar från boendet: Dear Valued Guest,First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca. Thank you for sharing with us your comment that we took it seriously.We remain at disposal for any further information. Best regards
Gästanvändare
Executive-rum
Bodde på okt. 2023
Affärsresenärer
1 recension
3.0/5
Publicerades 16 okt. 2023
服務完全不符合五星標準,2:30到店,被告知3點前台才開始check in,全部人都要等。房間的茶杯好像很久沒洗過。
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing with us your comment.Indeed, the check-in time is 3pm and we manage all our effort to grant an early check-in before that time upon availability unless you have requested an early check-in prepayment then we block the room before your arrival.The remark of the cups is shared with our housekeeping team to improve the quality of their service and meet expectations.We remain foe any further informationBest regards