Eden Bleu Hotel

Bad service no possibility to shower during a late return flight Room with yellow flaws and smells like mold! Air conditioning leaking shower not clean tiles broken on the toilet hangs a cable loose no idea what it is for. And very noisy!!! Staff not friendly. Have been 2 weeks and traveled around the islands but nowhere experienced this like here.

An ok stay at the Eden bleu, where we stayed overnight before transferring to resort. It was perfectly satisfactory for this purpose. Nice rooms, good complimentary breakfast and the staff at check in were great. Good pool, and restaurant on site. I would have given the hotel 4 stars, but our room stank of cigarette smoke when we checked in and the bathrooms had not been cleaned properly, lot of grime and some undesired unwanted hair in a few places. I’m sure this ain’t the normal thing and maybe cleaning staff were rushed.

All this hotel has its location and they think that is all you should expect, even for a stiff + $500 / night. From arrival/ check in where nobody is there, no refreshment or towel offered, slow reception staff, the first impression is that there is no management or concept of hospitality standard here: they just treat guests like cattle. As we arrived after previous online check-in from a 8 pm flight, there was no porter, check in was slow and tedious: as there was a special event in the main hall, the music and drunk attendants were swarming the lobby: our room was on the party side, we requested another room but were told that maybe they would try to get another room ready later ( !) , the music lasted till 11pm. The staff at the restaurant is as poorly trained and motivated, leaving dirty dishes on tables long after guests are gone, pool side is dirty with scattered towels and plates/glasses: when I asked the GM to contact me, I was told that he was not there over week-ends ! way to go to manage the place. Clearly, this is a tourist trap without any leadership or supervision/accountability. Flee that dump at all costs, there are many better alternatives only $15 taxi fare away...even if you have a sailing trip planned at the marina like we did :)

All this hotel has is location and they think that is all you should expect, even for a stiff +$500 / night. From arrival/ check in where nobody is there, no refreshment or towel offered, slow reception staff, the first impression is that there is no management or concept of hospitality standard here: they just treat guests like cattle. As we arrived after previous online check-in from a 8 pm flight, there was no porter, check in was slow and tedious: as there was a special event in the main hall, the music and drunk attendants were swarming the lobby: our room was on the party side, we requested another room but were told that maybe they would try to get another room ready later ( !) , the music lasted till 11pm. The staff at the restaurant is as poorly trained and motivated, leaving dirty dishes on tables long after guests are gone, pool side is dirty with scattered towels and plates/glasses: when I asked the GM to contact me, I was told that he was not there over week-ends ! way to go to manage the place. Clearly, this is a tourist trap without any leadership or supervision/accountability. Flee that dump at all costs, there are many better alternatives only $15 taxi fare away...even if you have a sailing trip planned at the marina like we did :)

I stay here as a airline crew and decided to stay here for holiday with the family as well. Eden Blu experience was very welcoming. We got a upgrade to family room facing the water front. The rooms were spacious and perfect for family with kids. Breakfast is good. Choice of eggs, local yummy fruits and the rest of the spread will keep you full for the morning. Eden Blu has a nice view of the blue water, boats and yatch parked with a mountain behind, that is full of drama throughout the day. The changing island weather , low clouds, rain, sunshine wants you to keep your camera in action all the time. The hotel is connected to a Eden Mall, which has most of the things you will need. There is a SPAR super market to pick up things you may need for the holiday. Water, Alcohol, Snacks on the go and more. Just few steps more and you come to nice restaurants like Bravo and Broadwalk. No holiday experience is complete without good people. Reception : Again a warm welcome from everyone at reception , very easy and quick in getting you to your room and always there to assist you . Margarette, Micheal Marie all were fantastic. Everyone working at Eden Blu is friendly, warm and ready to help. Always smiling. Special Mention to Hansel at concierge : He is the man of the island. We went to him to organise trips and troubled him with repetitive questions. Always smiling and calm Hansel, helped us with getting a good deal on Local car rentals and booked our day trip to lle moynne island hopping tour. One stop to all your questions about things to do around. Julius works in the evening shift and helped with with other tours as well. We had a good interaction and experience with all of them

So me and family we went there since I got a voucher,so arriving there they told us we got an upgrade which was an apartment and my voucher was an executive room ok anyway,(need to be grateful),so the hotel itself there are some places that need serious maintenance,there are some staff especially in restaurant need to pay more attention while in service( talking loud or not even clearing tables) I was glad I got the chance to stay at the hotel and experience,my family had a great time especially my kids they love the swimming pool