Longevity Senses - Cascais Boutique Hotel & Clinic - Adults Only

Where does one start?  The pleasant, engaging, professional staff, especially Marco, Paolo, and Rita. They set the tone supplemented by the impeccable views of the sea and sunsets, and the beautiful and well appointed rooms and public spaces. A pleasant stroll along te coast road to Cascais proper.

Beware of where you get a room... we first got a room completely infested with fungus... it smelled really bad and walls were covered with the fungus. When adressing this we got a new nicer room the next day... the staff seemed not surprised though about the complaint. The hotel generally is damp, smells, old fashioned, not very nicely decorated and the pictures dont really match the websites... the 5 stars is a joke. And in no way does this match a 5 star experience. When we were moved we only recieved a ridiciolous discount for the first night. We were also told that we could only have the new room for a couple of days and then either get a room with no balcony or terrace thereafter. Again no discount offered. We had to move to a different hotel. All in all I would not recommend this hotel at all... There are plenty of true 5 star hotels in the area. Do yourselves a favour and opt out on this one. I would like to point out that the staff at the reception is lovely! Not their fault. I feel sorry that they probably have to deal with complaints all the time.

We went for New Year's Eve (we arrived the day before) and booked a room on the booking app which had photos that didn't match reality at all. The room was shabby, the sheets were full of holes, the television was too old. There was a lack of ammenities, slippers, the air conditioning took too long to work and we heard other guests complaining about it. The Turkish bath didn't work and the spa closes at 6 p.m. We arrived at the spa on the first day and it was as shown in the picture, with a couple drinking and smoking inside, even drinking alcohol in the pool. I don't know how they got in with the beers, or how it took us to get there to report the situation. We complained to reception, and the next day they were still going to enter the spa with alcohol. I don't recommend it, it wasn't a good experience at all. We arrived at 10am for breakfast and everything was empty. Not worth the money.