Gästanvändare
17 juni 2025
In many ways, this hotel exceeded my expectations. The aesthetic is even nicer than the photos show. Many of the staff are excellent - I would like to recommend Bruno, Daniela and Bertina in particular as being very helpful. The breakfast is, without doubt, the best hotel breakfast I have tasted in my life. So much fresh choice - loved the beetroot and ginger shots! My room was bigger and more comfortable than expected. The AC is efficient but quiet. Balcony area spacious and outdoor furniture stylish. Pool area is really clean & sunbeds are brilliant - so comfy! I ate lunch at the restaurant and the pizza was really authentic and delicious. Disliked · If I'm paying 200 Euros a night for a hotel, free bottled water and coffee capsules should be provided in a room. To want clients to pay for this is really penny-pinching and unattractive. Upon checking in, the receptionist wanted to take a pre-authorisation payment on my card. Without even mentioning it to me, she added an extra 100 Euros on this payment! This is really sly and should be at least communicated to client prior to taking payment/pre-authorisation. After I disagreed with this, she said it was fine not to pay as long as I paid for anything I ordered from bar/restaurant at the time and not put it on my room bill. I agreed to this. However, the hotel continued throughout the day and the next to take this pre-authorisation payment! After informing me it was OK not to. This is TOTALLY unacceptable.
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