Dolomites Living Hotel Tirler

Hotel was very nice - clean, well appointed. Public areas were really lovely, with probably 30 candles illuminated at night. The restaurant was so good! I had thought we would venture out to other places for dinner but decided we liked our place so much we wanted to stay. Servers were so nice! Unfortunately the people I encountered in the reception area were efficient but not really warm and welcoming. My friends enjoyed the spa very much. Family suite 1st floor bedroom did not have an electrical outlet near the bed - to charge your phone you need a very long cord!

We spent 1 week in the hearth of Seiseralm. The location is absolutely beautiful, surrounded by several hiking trails and biking routes. The restaurant offers several options, however the quality can be considered below the expectations.  A few negative items made our experience unforgettable: - cleaning overall was very poor, in the room, in the common areas, in the restaurant and in the pool.  - service both at the reception and in the restaurant was detached, sometimes unpleasant and highly unprofessional,  especially in the restaurant. Definitely we did not feel the acknowledged customer care. Just as a note, the restaurant is charging 5.20€ for tap water (the very same that you can pour for free in front of the restaurant). Overall, not a good experience, especially considering the renowned customer care in the region and the attention to detail found in many other facilities.  And if you look for a quiet place to enjoy good hikes and relax after the day, it is not the place for you. During the day the pool is overcrowded with kids and during the night the loudspeakers in the corridor besides the room do not stop playing music.

We had a very enjoyable visit. The hotel is small - 35 rooms or so but did not disappoint. The Sauna includes a large panorama Sauna, a smaller indoor one and a dampfbad as well as lots of rest areas. The lobby had a bar and library with wood burning fireplace. There was an outdoor heated pool with access to the hotel. Fantastic views of the Alps and forests in every direction. Rooms were spacious and well appointed with Tyrolian decor. Staff was helpful and multilingual. Nice underground parking garage. The restaurant was really, really good (see separate review). Cars are only allowed up the mountain to check in and when leaving, not allowed otherwise and require a permit. A very nice way to spend a few days in the mountains with great food, Sauna and awesome views. Not much to do outside of Skiing and Sauna and eating.

Very nice location not far from Saltria, in a strategic position to reach multiple hiking paths and great for family entertainment (with a big playground and a nice wood nearby, which will make your kids happy). In the big restaurant, you can taste typical Tyrolean dishes, including an excellent bread and hazelnut soup, which is warmly recommended as a starter or main dish for a light meal. We also ordered some mushrooms tagliatelle (pasta), but realised they were made with sautéed onions instead of garlic (which is what you generally use in Italy when you cook mushrooms, as it better enhances their flavour).

During our trip we ate there 2 times. The food was excellent. All together we tried almost every dish and each one of them was outstanding. We had an amazing waiter. His name was Moritz. He remembered us after the first time. He was very helpful, cheerful and reliable overall a great guy thanks to him we had a better experience. We strongly recommend the place. Moritz, thank You for the service.

Accoglienza, comodità, qualità-prezzo, bellezza, pulizia, professionalità, disponibilità … la migliore struttura in tutto! Fedelissimi a questo hotel sono diversi anni che veniamo qui con la famiglia è perfetto con la meravigliosa cornice della Val di Siusi.