Delta Hotels Swansea

Delta Hotels Swansea recensioner

Delta Hotels Swansea

Maritime Quarter, Castle, SA1 3SS, United KingdomVisa hotellinformation
Delta Hotels Swansea
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Gästrecensioner

4.4/5
Mycket bra
112 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter3.9
Service4.4
Renlighet4.7
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Alla recensioner(112)
Positiva recensioner(39)
Recensioner med foton/video(1)
Utmärkt vistelse!(8)
Utmärkt service(7)
Rent och städat(5)
Anonym användare
Rum Deluxe med dubbelsäng
Bodde på okt. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 27 okt. 2024
Service is good. Hotel staffs are friendly and helpful. Breakfast has good choices. Clean hotel. Easy walk to tesco/town. However, if you’re scared of ghost / supernatural stuffs, just don’t stay on level 3.
Översätt
nigel ashley
Rum Deluxe med dubbelsäng
Bodde på juni 2024
Par
37 recension
3.7/5
Publicerades 1 juli 2024
The most irritating thing is it would appear that Noone would realise the positioning of shower gels and so on would impinge on the space for showering. And why do they still have bathtub...
Översätt
Svar från boendet: Dear Mr. Ashley,Thank you for taking the time to provide your feedback following your recent stay in one of our Deluxe Rooms. We greatly value your insights as they help us to continuously improve our services and facilities.I apologize for any inconvenience you experienced with the positioning of the shower gels and other amenities in the bathroom. Your comment about these items impinging on the shower space is duly noted. We are always looking for ways to enhance the comfort and convenience of our guests, and your observation will be shared with our housekeeping and maintenance teams to review and address this issue.Regarding the bathtub, we understand that preferences for bathroom features can vary among guests. While some guests appreciate the option of a bathtub, we recognize that others may find a walk-in shower more convenient. We are in the process of evaluating our facilities and considering options that may better cater to diverse preferences.We appreciate your positive ratings for the surroundings, cleanliness, and service. It is our goal to provide an exceptional stay experience, and your constructive feedback is invaluable in helping us achieve this.Thank you once again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Gästanvändare
Rum Deluxe med dubbelsäng
Bodde på mars 2024
Par
1 recension
3.5/5
Publicerades 18 mars 2024
We had to upgrade to a king room as the standard double beds are not big enough for two people. The bedding was very uncomfortable and the pillows were just awful - unacceptable when so many good options are available. The room we stayed in was pretty ‘tired’ and there were no plug sockets near the bed to charge phones, which is infuriating.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us. I am sorry to hear that your experience did not meet your expectations, and I appreciate your candid comments as they are crucial in helping us improve.I regret that the standard double bed did not provide the comfort you expected, necessitating an upgrade to a king room. I am also sorry to hear that the bedding and pillows were uncomfortable. Rest assured, we are actively reviewing our bedding options to ensure we provide a more comfortable and restful sleep for our guests.Your observation about the room being 'tired' and lacking convenient plug sockets by the bed is equally concerning. We are currently in the process of evaluating our room amenities and layout to address such issues. In the meantime, we will ensure that any immediate measures that can be taken to improve these aspects are implemented.I apologize for any inconvenience you experienced and thank you for bringing these matters to our attention. We value your feedback and are committed to making the necessary improvements to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with a stay that meets your expectations.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Gästanvändare
Rum Deluxe med dubbelsäng
Bodde på mars 2024
Ensamresenärer
42 recension
3.7/5
Publicerades 7 mars 2024
Hotel on the beach - courteous reception staff. Rooms are clean. Some rooms do not have safe box - some rooms do not have min fridge. No gym no swimming pool no spa. Basically this is 3 to 3.5 star hotel. I do not know why classified as 4 star hotel. The breakfast is very good. The staff are very friendly and polite. Specially the lovely old lady. There is no salad on breakfast. The cold meat and cheese corner should contain more varieties. There is only one cheese item and for the cold meat only one "ham" item.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to provide your feedback following your recent stay at Delta Hotels by Marriott Swansea. We appreciate your detailed comments as they help us improve our services and facilities.I am pleased to hear that you found our reception staff courteous and our rooms clean. It is wonderful to know that Lynne Davies made a positive impression on you during breakfast with her friendly and polite demeanor.Regarding your concerns, I apologize for the inconvenience caused by the lack of a safe box and mini fridge in some rooms. We are currently reviewing our room amenities to ensure a more consistent and convenient experience for our guests.We understand your disappointment with the absence of a gym, swimming pool, and spa. While we strive to offer a range of amenities, we recognize the importance of these facilities to our guests and will consider this feedback in our future planning.Your comments about the breakfast variety are noted. We will look into expanding our selection of cold meats and cheeses, as well as adding a salad option, to enhance our guests' dining experience.Thank you for acknowledging the friendliness and politeness of our staff, as well as the quality of our breakfast. We are committed to continuous improvement and your feedback is invaluable in this process.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Bruno Aguiar Jesus
Gästanvändare
Rum Deluxe med dubbelsäng
Bodde på apr. 2024
Ensamresenärer
4 recension
4.5/5
Utmärkt
Publicerades 9 apr. 2024
Decent for the price, trip price was 20% than the member price direct from the hotel.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
LexC
Rum Deluxe med dubbelsäng
Bodde på apr. 2024
Familj
16 recension
5.0/5
Enastående
Publicerades 6 apr. 2024
Really like the environment of this hotel. The room is big and clean!
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
LC
Rum Deluxe med dubbelsäng
Bodde på feb. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 23 feb. 2024
Amazing hotel nice rooms and right on the sea front couldn't ask for more!
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Gästanvändare
Rum Deluxe med dubbelsäng
Bodde på maj 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 26 maj 2024
Thx for everything ♥️♥️ amazing
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Gästanvändare
Rum Deluxe med dubbelsäng
Bodde på sep. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 14 sep. 2023
Great stay, stayed at extra night to enable me to explore the area further.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Gästanvändare
Rum Deluxe med dubbelsäng
Bodde på juni 2023
Par
1 recension
5.0/5
Enastående
Publicerades 14 juni 2023
Food and cleaning of room very good. Closeness to the beach, shopping center and restaurants was enjoyed.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Peter Driscoll
Rum Deluxe med dubbelsäng
Bodde på jan. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 7 jan. 2024
Reception and all staff very nice
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Sammi
Rum Deluxe med dubbelsäng
Bodde på mars 2023
Familj
6 recension
4.0/5
Mycket bra
Publicerades 17 mars 2023
Good location near city centre,walking distance to many destinations, service need to be improved, parking location is accessible
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Gästanvändare
Bodde på juli 2022
Familj
4 recension
4.0/5
Mycket bra
Publicerades 20 juli 2022
The room is spacious and there is a convenient store nearby.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Gästanvändare
Bodde på maj 2022
Ensamresenärer
1 recension
4.2/5
Mycket bra
Publicerades 20 juni 2022
I injoyed my stay in swansea Marriott everything was fine and very helpful.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Yuk ling
Bodde på aug. 2022
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 13 aug. 2022
Very friendly and effective staff.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor