Leonardo Hotel Cardiff

I recently stayed at the Leonardo Hotel and, unfortunately, my experience was less than satisfactory. While the room was clean and well-presented, the noise levels were unbearable. Throughout the night, we were disturbed by the sounds of voices from the adjacent rooms and the floor above us was consistently creaking as guests moved around. When I mentioned these issues to the receptionist during checkout, I was disappointed by the lack of response or apology. Overall, this affected the quality of my stay significantly, and I do not intend to return. Based on my experience, I would not recommend this hotel.

Booked one night when I thought I was paying for 2. For the price I was paying, I was expecting much more. Hotel needs modernisation, very much out of date. Heater in the room doesn't work so it's still cold. Next to a loud street (but that's my problem, I should have known better). The photos on trip.com make it look much better than it actually is. I think this room is worth £50 a night max. I wouldn't consider paying more. Disappointing.

Staff where friendly, my room was cold due the heater not working and you can hear loud creaking when the person above walks over the floorboards. Unlikely to get a good night sleep here. Hotel it pretty dated.

Great welcome at this hotel. Very clean and presentable. Bathroom a little tired, could do with an overhaul. Breakfast fabulous.

Lovely hotel, spotless room, in a very central location. Great breakfast. Only negative was the 24hr parking @ £25/day

The hotel is right at the Cardiff Centre and 5 minutes walk from Queen Street Station. The services are good and staff are very friendly. A very decent restaurant as well, would stay here again if I ever come to visit Cardiff in the future.