Castle Hill Resort and Spa

We stayed here 3 nights. No USB ports anywhere. No room service, not even a tidy up! We requested to have our beds made, NO! against our policy. To get clean towels you must put your used ones in the hall, they forgot to bring us new clean towels. No exceptions, so if you are intimate with your partner you're stuck with the old sheets as long as you are there. Very dated rooms, funky smells in the elevator, the ice machine and men's room were out of service. . And NO breakfast offered. Avoid this hotel if you are staying more than 1 night! We will not go back, and this was the first hotel that treated their guests like this, you go on vacation thinking you will not have to do what you do at home, i.e. make your bed, get clean sheets, and clean towels. And when asking at the desk for an exception NO! And no apology either, WHAT ARE YOU PAYING FOR? When we told some of the locals where we were staying,100% said you can do better at many other places.

I planned a beautiful birthday trip to castle hill resort and spa and i cant say enough about this property, the staff was amazing, the food was incredible, the suite was great...everything was perfect. very romantic for couples and to turn off the go go go vibe and just relax and be!!!! i have to be honest the comments do scary you because they are not good... but i really believe it is your crazy expectations that make it not good. me and my husband had the time of our lives.... Ms. Kelly who has work there for 17 years at the restaurant was very nice and funny.. thank you to everybody at castle hill resort and spa we love yall Aaron Ash Gomes And My husband Arthur... we will be back soon

My favorite place to disconnect. I really did not want to tell anyone of this hidden Gem...so I would not....lol pleasant staff and great food! All the natural sights is all within driving distance from hotel. Top notch Spa!

We arrived here in the late afternoon on a Monday. The property is about 3.5 miles southwest of the town of Ludlow on Hwy 103. You pull in at a motel that fronts the highway - the sign reads "The Pointe at Castle Hill". Regardless of which property you stay at, you check in there. Afterwards, you proceed up the hill to the inn. You park either just in front of the building or, if the spaces are full, there is a bit more space to the side of another building close by (probably their spa). We never heard any traffic noise during our entire stay. The building itself is about 120 years old, built by a former Vermont governor from this area. It still has the feel of a mansion, with lots of dark wood finishes inside. They have a small desk in the large foyer when you enter who can assist as needed. There is also a lounge with couches and chairs (for reading, mostly). The restaurant is also located on this level. The wide staircase to the upper floors is to the left off the foyer. The 2nd floor had at least 9 rooms. Down the hallway there was another smaller staircase up to the 3rd level, which I think had fewer rooms (I did not go up there). Our room was nice, with a queen sized 4-poster bed (you might enquire if they have a room with a king-sized bed). There was plenty of additional floor space, with a small table and chairs near the front windows. There are a number of relatively subtle upgrade touches like the phone line and water pipes for the adjoining bathrooms. A few things we noted about our room: * It had limited electrical outlets, which was addressed via power strips for each of the main plugs. * There is no central air conditioning, which is probably fine for this latitude (barring some heat wave). You can open the windows for a breeze, as needed. * The heating is central and is not turned on until some point in the season when it turns sufficiently cold. They do offer a space heater in the room (if needed), there is a fireplace (we didn't use ours), and the comforter was quite warm. * The amount of counter and table space available was limited (due to the small antique table). This wasn't a huge issue, but you have to be mindful of where to leave things like a wallet, glasses, phone, etc. You can book a massage at the spa, but we did not make use of that service. The hotel's fine dining restaurant is a great option for a special occasion meal. You should book this in advance (I'm not what is a safe time - at least a month or two, I'd guess). On the night we ate there, we had a formal oval dining room for the home to ourselves for half of our meal, as the larger dining room across the hall was full from a tour bus. The food was very good! They also apparently serve a modest breakfast here in the mornings starting at 8 a.m., but we were trying to get an early start each day and ended up getting breakfast in Ludlow instead. Given the somewhat isolated location, your dining options outside the hotel are a bit limited. T

We couldn't recommend the Castle enough. Lisa (Director of Sales) was so incredibly helpful every step of the way. This turned out to be our dream venue, at a reasonable price. Being able to have the whole Castle for the wedding party and parents gave us a truly intimate experience. The food tasted even better the day of the wedding than it did when we had the tasting, and it was fantastic already! A beautiful venue with a ton of heart!

My review is more about the restaurant this time . The castle itself is a stunning gem. The restaurant is what I want to review as it was one of my favorite dinners I’ve ever had and experience overall and I am a traveler. From being greeted by Carmen, (one of the managers we think) her charm, love for her job and this building and her great historian skills highlighted in her personal tour she gave us, to the delightful three course dinner we had to celebrate my birthday, every single moment of the evening was special . I truly felt like a queen . The chef is extraordinary and the flavor blending, attention to detail and exquisite plating makes for an overall 10/10 experience. Thank you Carmen for the great dinner suggestions, your hospitality and being so informative. We will return! We are now going to make the castle restaurant my everyday birthday celebration spot ! ( thank you for the delicious lemon blueberry mascarpone cake . It was delightful)