13251632
28 februari 2025
Disappointing Quality hotel. Booked two single rooms for two nights through Agoda. It’s an old hotel renovated. While checkin the lady staff doesn’t look at all pleasant or wished at once. She behaved very unfriendly. After entering in the room we found many small cockroaches, baby spiders inside the room, especially bathroom and inside the cupboards. When complained the reception staff said, she will report to the supervisor.... Ordered a snack and the food was delivered with less cutlery, we asked for one set cutlery but never arrived. Queried about spa service with the same reception staff, she told us she will call us back but never happened . Overall extremely unhappy and unpleasant stay in this property and will never recommend to anyone to stay here. The WiFi was pathetic, keep disconnecting and when complained the lady staff mentioned she will report to the IT.
Översätt