Castle Peak Hotel

Castle Peak Hotel recensioner

Castle Peak Hotel

8WF7+2GX, F. Cabahug St, Cebu City, Cebu, 6000, PhilippinesVisa hotellinformation
Castle Peak Hotel
Castle Peak HotelCastle Peak HotelCastle Peak Hotel
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Gästrecensioner

4.1/5
Mycket bra
247 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter3.7
Service4.0
Renlighet4.1
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Alla recensioner(247)
Positiva recensioner(224)
Recensioner med foton/video(56)
Utmärkt vistelse!(61)
Vänlig personal(47)
Utmärkt valuta för pengarna(18)
Utmärkt för affärsresor(16)
Praktiskt för shopping(12)
Nära shoppingområde(11)
Duschen var svår att använda(9)
Utmärkt restaurang(7)
Negativa recensioner(23)
ara buagas
Grand Superior-rum utan fönster
Bodde på nov. 2024
Familj
11 recension
5.0/5
Enastående
Publicerades 21 dec. 2024
Happy to stay in this book. They allow us to reschedule our stay even on last minute. Thanks for your understanding and the hotel is superb. Very accommodating staff.
Översätt
Svar från boendet: Thank you for your kind review. We’re delighted to hear that you had a positive experience with us and appreciated our flexibility. It’s our pleasure to accommodate your needs, and we’re glad you enjoyed your stay. We hope to welcome you back soon!
Gästanvändare
Deluxe-dubbelrum
Bodde på jan. 2025
Annat
1 recension
5.0/5
Enastående
Publicerades 15 feb. 2025
Staffs were very active and accomodating, the food was good and rooftop bar has overlooking view
Översätt
Svar från boendet: Thank you for your kind words! We’re delighted to hear that you enjoyed our service, food, and the rooftop bar’s overlooking view. Your feedback is greatly appreciated, and we look forward to welcoming you again soon!
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Familj
1 recension
3.5/5
Publicerades 2 feb. 2025
At first i call for airport pick up pero binabaan lang ako ng linya without any information she just say(ay wait lang sabay baba) ending walang airport pick up na nangyari?! At pag dating ko ng hotel 2am medyo hindi maganda yung pag check in ko kasi siguro masyado ng late at pagod na rin sila.. yan lang experience ko.. malinis ang room they give free water every morning at lage naka smile yung nag bibigay ng water I forgot to asked her name thanks to you🥰
Översätt
Svar från boendet: We sincerely apologize for the inconvenience you experienced with the airport pick-up and the check-in process. This is certainly not the standard of service we strive to provide, and we will address this matter with the relevant departments to ensure it does not happen again.We are glad to hear that you enjoyed the cleanliness of your room and the service from our team, particularly the water delivery. Your kind words are greatly appreciated, and we will be sure to pass them along.Thank you again for your valuable feedback. We hope to have the opportunity to serve you better in the future.
DRanz
Grand Superior-rum utan fönster
Bodde på dec. 2024
Par
4 recension
4.0/5
Mycket bra
Publicerades 20 jan. 2025
The hotel location is along the road and near the mall area. It has a private parking area just across the hotel's right side. The bed is very comfy. You can ask for a hot water for free. But additional towels and blankets have extra fees, you can buy the fees for a towel of your own. Also if you go to their swimming pool which is about 3x3 square meters. They cannot provide additional towels for the pool, you have to bring the towel provided in your room. For those who love to exercise, the place also has a gym beside the pool.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your detailed feedback about your stay at Castle Peak Hotel. We're glad to know you appreciated our convenient location, comfortable beds, and private parking area.We apologize for any inconvenience regarding the additional fees for towels and blankets, as well as the towel policy for the pool area. Your comments are valuable to us, and we will review these points to improve our services further.We’re also delighted that you noticed our gym facilities and hope they added value to your experience. Should you have any other concerns or suggestions, please feel free to share them with us.We hope to welcome you back soon!
Ramon
Grand Superior-rum utan fönster
Bodde på dec. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 8 jan. 2025
Room was nice and clean. Shower was excellent. AC seemed a bit old and weak but it was cool enough to sleep.
Översätt
Svar från boendet: Thank you for your feedback! We're delighted to hear you enjoyed the clean room and excellent shower. We appreciate your observation about the AC and will have our team look into it. We look forward to welcoming you again soon!
maripel BAAY
Grand Superior-rum utan fönster
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 4 jan. 2025
Good accommodation fast action when needed assistance in terms of maintenance and repairs of TV, plumbing and lighting..
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your kind feedback. We are delighted to know that you appreciated our prompt assistance with maintenance and repairs. Ensuring your comfort and satisfaction is always our priority, and we are glad we could meet your expectations.We look forward to welcoming you back for another pleasant stay.
ho zy
Grand Superior-rum utan fönster
Bodde på okt. 2024
Ensamresenärer
1 recension
3.7/5
Publicerades 15 jan. 2025
It is a homely hotel.
Översätt
Svar från boendet: Thank you for your kind feedback! We’re delighted to know you found our hotel homely, as we strive to create a comfortable and welcoming environment for our guests. We look forward to your next visit!
Lakwatserang Parak
Deluxe-dubbelrum
Bodde på maj 2024
Ensamresenärer
9 recension
5.0/5
Enastående
Publicerades 17 juni 2024
The front desk staff is considerate, since I requested for a late check out since I arrived late at the hotel. Also a reasonable price.
Översätt
6/7
Svar från boendet: Dear valued guest,Thank you for your kind words about our front desk staff! We’re glad to hear that they were able to accommodate your late check-out request and that you found our pricing reasonable. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back on your next visit!
Fe
Deluxe-dubbelrum
Bodde på sep. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 9 okt. 2024
Friendly staff and good location
Översätt
Svar från boendet: Thank you for your kind feedback! We're delighted to hear that you enjoyed our friendly service and convenient location. We look forward to welcoming you back to Castle Peak Hotel soon!
Anonym användare
Deluxe-dubbelrum
Bodde på apr. 2024
Res med vänner
37 recension
3.7/5
Publicerades 24 maj 2024
Good value for money and doesn't feel like budget hotel. In-house hotel massage is quite good and professional.
Översätt
Svar från boendet: Dear Guest, Thank you for your review and for choosing to stay at Castle Peak Hotel. We are looking forward to welcoming you on your next stay with us. Thank you!
Gästanvändare
Deluxe-dubbelrum
Bodde på dec. 2024
Ensamresenärer
3 recension
2.7/5
Publicerades 1 feb. 2025
aircon very noisy and water press no good.....breakfask worst in my life
Översätt
Svar från boendet: Thank you for your feedback. We apologize for the inconvenience caused by the noisy air conditioning and the water pressure issue. We are currently looking into these matters to ensure a more comfortable stay for our guests.We also regret that you were dissatisfied with the breakfast experience. Please be assured that your comments will be shared with the team for improvement.We appreciate your valuable input and hope to welcome you back for a more enjoyable stay.
Jàckqüe
Grand Superior-rum utan fönster
Bodde på apr. 2024
Familj
2 recension
3.7/5
Publicerades 1 juni 2024
Nice place for family stay... Swimming pool is cute but enough to enjoy by kids😉
Översätt
Svar från boendet: Dear Guest, Thank you for your review and for choosing to stay at Castle Peak Hotel. We are looking forward to welcoming you on your next stay with us. Thank you!
Mr. MB
Deluxe-dubbelrum
Bodde på mars 2024
Affärsresenärer
2 recension
4.5/5
Utmärkt
Publicerades 1 maj 2024
The hotel is old but it still has a lot of value for its price especially if you are on a limited budget. The staff are very friendly and accommodating to my request like ironing equipment. The location of the hotel is also its advantage since it is very accessible and taxis are plenty at any time of the day.
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! We're thrilled to hear that you consistently find value in your experiences at Castle Peak Hotel.
Samsimi
Deluxe-dubbelrum
Bodde på apr. 2024
Res med vänner
15 recension
3.7/5
Publicerades 14 juni 2024
Staffs are easy. Near big malls with good restaurants. Close by icon club.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback. We're glad to hear that you found our staff welcoming and that you enjoyed our convenient location near malls and restaurants. We hope to welcome you back soon!
Belinda S
Grand Superior-rum utan fönster
Bodde på mars 2024
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 16 apr. 2024
The hotel is along the hi-way very accessible to Ayala malls, Pier 1, Airport,Sm seaside, Robinson Galleria, Market, staff very helpful and friendly, service excellent..... restaurant classy.... I'm happy and satisfied.......
Översätt
Svar från boendet: Thank you for taking the time to share your positive experience at Castle Peak Hotel. We are delighted to hear that you found our location convenient and enjoyed our friendly staff and excellent service. It’s wonderful to know that you were satisfied with our restaurant as well.