Holiday Inn & Suites Cedar Falls-Waterloo Event Ctr

Groups: do not stay here!!! They have a strict policy of no outside food or drink in the lobby or any common area. They were extremely rude about it and threatened to have us removed from the property. We were in town for a sports tournament and families wanted to gather to have pizza after the game but it was not allowed. They have a very large lobby space designed for gathering. We understood not having drinks or food in their designated bar space, but the other common areas were also off limits. When we questioned not a single common area, they created a flyer and posted it. They claim because there aren’t walls around the bar area, that their liquor license and food requirements extend to all common areas of the hotel. Including the outdoor patio which was separated by walls? Hallways or any other common space. We’ve never experienced a hotel that doesn’t let you eat or drink anything in the common spaces (including a family that had Dr Peppers that they asked to leave the space).

Property is very clean, modern and the staff was all really friendly! Would definitely stay there again!

You can'thave teams stay and not allow the kids to eat together in common areas.

I know its not Holiday Inn's issues but the kids running up and down the hallway screaming is a bit much! Also the doors into the hallway are super heavy. Our stay was nice thank you so much.

Housekeeping without announcing themselves tried twice to come in prior to check out time. If we didn’t have the door stop set, they would’ve just walked right in. A complete breach of privacy especially prior to check out time. No knock and they just walk in? If you did that in some places, that would be the last time they tried that.

Great Stay For A Good Price Stay was great! Hotel was very nice.