PARKROYAL Serviced Suites Jakarta

Need to improve breakfast selection. Everyrhing perfect. The location is very tricky.

Everything is very good the staff all very friendly A TO Z.

good location! it’s nearby the mall. staff are very friendly and this room is big enough

As usual the team and rooms are in tip-top condition. Helped to provide us with a dryer rack as well which helps alot. So there’s no more clothes hanging around on random furnitures. Breakfast selection was a good improvement from the last time. Can’t wait to come back to this hotel again next time when in Jakarta.

Disappointing stay. Advertised as a two bedroom suite but it’s actually a 1 bedroom apartment with a tiny room and small single bed. Not suitable for 3 adults. The microwave was not working and it was impossible to contact reception using the phone in the suite as it was always unanswered and kept ringing out. Not very good service at all. Once again a lift was out of order. Unfortunately after approximately five seperate stays here I won’t be back.

This place is brand new. It was good value for money with very well appointed fully serviced suites - bedroom, living and dining area, kitchenette, two bathrooms - nice. It was probably too new for comfort as there was a slight smell to the place that was not so pleasant, probably from the new fittings and fixtures. It did get better after 20-30 min of the air-conditioning coming on or maybe by then we just got used to it. :-) The breakfast buffet is nice but not top of the line. The preparations and choices were a bit ordinary underwhelming. But I guess at that price we should not be complaining. I do wish that the breakfast room had a bit more natural light - a bright space to sit and eat in, first thing in the morning adds to the feel. There is a mall literally right next to the property but the whole complex is so new that the mall was practically deserted with many places still being prepared for opening soon. Mostly we could see restaurants as we took a quick stroll through the place. If booking a Bluebird/Silverbird car service from the Bluebird rep at the Concierge desk please be careful. The prices kept changing depending on who was asking. :-) If there are discounted offers available these should be fairly offered to all guests. In summary it was not a bad experience. Will probably stay there again just for the fact that the accommodation is so spacious - having a full fledged serviced studio apartment to yourself seems much better than a regular vanilla hotel room.