Mercure Jakarta Cikini

We only stayed for just a night before catch our flighy back early in the morning. We have stayed many accors hotel before but this is the first time we experiencing a filthy toilet bowl. Lots of stain and dirts can be seen on the toilet cover and inside the bowl. Overall everything is ok.

The first room they gave us was visibly dirty with hair on the floor and bits and pieces of trash on the carpet. The sheets were also stained and the bathroom was really dark. They only provided 1 set of toothbrush when there were 2 of us. Clearly this room was not made up thoroughly and was given to us. Went to the front desk to share about this and they were immediately apologetic and offered to change our room. The second room was cleaner but I wouldn’t say it’s the cleanest. There was grout and mildew in the shower area and shower head. Had to close my eyes to not think about it. Bathroom also had this odor coming from either the drainage or sink. It’s an okay hotel— value for money but would reconsider coming back here

Hotel is clean and every level has a security lock which you feel safe at night. Bed is comfortable, only 1 of the night the train runs till late which affected my sleep.

The room was sparkling clean, but the hotel near the train station so its quite noisy at night

Room is great. Overall excellent.

This hotel is very awesome. Good service.