Grand Sahid Jaya CBD

Grand Sahid Jaya CBD recensioner

Grand Sahid Jaya CBD

Jl. Jenderal Sudirman No.Kav. 86, Karet Tengsin, Tanah Abang, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10220, IndonesiaVisa hotellinformation
Grand Sahid Jaya CBD
Grand Sahid Jaya CBDGrand Sahid Jaya CBDGrand Sahid Jaya CBD
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Gästrecensioner

4.1/5
Mycket bra
82 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter3.8
Service4.0
Renlighet3.9
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Alla recensioner(82)
Positiva recensioner(75)
Recensioner med foton/video(10)
Utmärkt vistelse!(20)
Utmärkt läge(13)
Utmärkt service(11)
Rent och städat(10)
Negativa recensioner(7)
Gästanvändare
Deluxerum
Bodde på يوليو 2024
Affärsresenärer
20 recension
5.0/5
Enastående
Publicerades 16 يوليو 2024
Very nice hotel
Översätt
Svar från boendet: Thank you for your positive review! We are delighted to hear that you are satisfied with the facilities and services at Grand Sahid Jaya. Your feedback is highly appreciated and motivates us to continue providing the best experience for our guests. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Venny Artha General Manager
Monrudee
Deluxerum
Bodde på أغسطس 2024
Affärsresenärer
4 recension
4.7/5
Otroligt
Publicerades 9 سبتمبر 2024
The location and convenience are what made me choose this hotel. Even hotel is a bit old, but it's clean. Room is very spacious and clean. Japanese restaurant here is superb!
Översätt
Svar från boendet: Dear Mr/s. Monrudee,Thank you for taking the time to share your experience at Grand Sahid Jaya Jakarta. We are delighted to hear that our convenient location and spacious, clean rooms met your expectations, and that you enjoyed your stay with us.We are especially pleased to know that you had a superb dining experience at our Japanese restaurant. Our culinary team takes great pride in delivering authentic and high-quality dishes, and your kind words are a wonderful recognition of their efforts.While our hotel may carry a sense of heritage, we continuously strive to maintain the highest standards of cleanliness and comfort. Your feedback inspires us to keep enhancing our guest experience, and we hope to welcome you back in the near future for an even more enjoyable stay.Thank you once again for choosing Grand Sahid Jaya Jakarta, and please feel free to reach out to us directly for any future reservations or special requests.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya Jakarta
samuel eel
Deluxerum
Bodde på يناير 2024
Affärsresenärer
32 recension
5.0/5
Enastående
Publicerades 3 فبراير 2024
Amazing location. Only down side might be a misleading entrance when the main gate closes at night. Else the rest is good. Breakfast is good, room is amazing, service is quite on point too very professional and friendly. Will surely come again if I am here to enjoy Jakarta city.
Översätt
6/7
Svar från boendet: Dear Mr. Samuel,Thank you for sharing your wonderful feedback!We are thrilled to hear that you found our location amazing and enjoyed various aspects of your stay, including the good breakfast, amazing room, and professional and friendly service. Your kind words serve as encouragement for our team to continue delivering exceptional experiences to our guests.We appreciate your observation about the entrance, and we will certainly look into improving any areas that may cause confusion, especially during the nighttime.We look forward to welcoming you back to Grand Sahid Jaya when you return to Jakarta. If there is anything specific you would like during your next visit, please do not hesitate to let us know.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya
XploreTheWorld
Deluxerum
Bodde på يونيو 2024
Affärsresenärer
2 recension
4.0/5
Mycket bra
Publicerades 27 يونيو 2024
As a 5stars hotel, I think it is a little bit overpriced, the hotel is relatively old. But, it is very clean. If you like a citylight view, you may like this hotel, but if you bring your own cars, just prepare to deal with the heavy traffic. Fortunatley it is very near to public transport like MRT.
Översätt
Svar från boendet: Dear Mr. Salman Rahwidean,Thank you for taking the time to share your feedback about your recent stay at Grand Sahid Jaya. We truly appreciate your honest review and are glad to hear that you found our hotel to be very clean and enjoyed the city light view.We acknowledge your comments regarding the age of our hotel and the traffic conditions around the area. We are continuously working on improvements to ensure our guests have a comfortable and enjoyable experience. Your feedback is invaluable in helping us enhance our services and facilities.We're pleased to know that the proximity to public transport like the MRT added convenience to your stay. We hope to welcome you back in the future and provide you with an even better experience.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya
ANIL
Deluxerum
Bodde på مايو 2024
Affärsresenärer
1 recension
2.7/5
Publicerades 18 مايو 2024
Old property in good location. Lacks current conviences like syncronised lift , international sockets , makpower to answer calls etc. They were unable to provide power adaptors when asked. From room unable to connect with housekeeping, reception , duty manager etc. Only was able to get through to operator on number 0. Breakfast average with limited repetitive options. Not a good choice for business traveller
Översätt
Svar från boendet: Dear Mr. Anil,Thank you for taking the time to provide your feedback. We sincerely apologize for the inconveniences you experienced during your stay at Grand Sahid Jaya. We understand the importance of having modern amenities and seamless service, especially for our business travelers.We are currently in the process of upgrading our facilities, including synchronized lifts and international sockets, to better meet the needs of our guests. We apologize for not being able to provide power adaptors and for the difficulties you faced in reaching various departments. Your comments regarding the limited breakfast options and overall experience have been noted and will be addressed with our team to improve our services.We truly appreciate your constructive feedback as it helps us identify areas for improvement. We hope you will give us another opportunity to provide you with a better experience in the future.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya
Nef
Deluxerum
Bodde på أغسطس 2024
Ensamresenärer
12 recension
5.0/5
Enastående
Publicerades 18 سبتمبر 2024
Nice location near SCBD area. Kind employees and good clean facilities
Översätt
Svar från boendet: Thank you for sharing your positive feedback about your recent stay at Grand Sahid Jaya Jakarta. We are delighted to hear that our location near the SCBD area was convenient for you, and that you appreciated our kind employees and clean facilities.Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We look forward to welcoming you back soon. Should you need any assistance for your next visit, please don’t hesitate to reach out to us.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya
Shivaji
Deluxerum
Bodde på يونيو 2024
Affärsresenärer
6 recension
2.0/5
Publicerades 27 يونيو 2024
toilet bowl has decades old grime, everything is old.. the gym is .5 km walk away
Översätt
Svar från boendet: Dear Our Valued Guest,Thank you for sharing your feedback about your recent stay at Grand Sahid Jaya. We sincerely apologize for any inconvenience you experienced during your visit.We are very sorry to hear about the condition of the toilet and the gym's location. Please know that maintaining cleanliness and comfort for our guests is our top priority, and we are taking immediate steps to address these issues. Your comments are very important to us as they help us to continually improve our facilities and services.We hope you will give us another opportunity to provide you with a better experience in the future.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya
guat choon ray
Deluxerum
Bodde på مارس 2024
Affärsresenärer
3 recension
2.5/5
Publicerades 21 مارس 2024
Disappointing. Room only one power socket hidden behind low bed table, besides the kettle power socket. Couldn't find the power socket until told by the reception its behind the bedside table. Asked 3 times for power adapter, they said ran out, said they will find and call me but didn't. Internet down the whole time, staff said under maintenance. Not a good experience, will be my last time at Sahid.
Översätt
Svar från boendet: Dear Mr/s. Guat Choon Ray,Thank you for sharing your feedback.We sincerely apologize for the disappointing experience you had during your stay with us. Your comments regarding the limited power socket availability and the inconvenience caused by the internet outage are deeply concerning to us. We understand the importance of these amenities for our guests and we regret that we fell short in meeting your expectations.Please know that we take your feedback seriously and we will address these issues with our team to ensure that they are rectified promptly. Additionally, we apologize for the inconvenience regarding the power adapter and the lack of follow-up from our staff. This does not reflect the level of service we strive to provide.We hope that you will reconsider staying with us in the future and allow us the opportunity to regain your trust. Please feel free to reach out to us directly if you would like to discuss your experience further or if there is anything else we can do to assist you.Warm regards,Venny ArthaGeneral Manager
SIRAJ
Deluxerum
Bodde på فبراير 2024
Affärsresenärer
3 recension
4.2/5
Mycket bra
Publicerades 27 فبراير 2024
It was amazing stay here I love the location was amazing the service was 100% good I hope I will come soon here again
Översätt
Svar från boendet: Dear Mr/s. Siraj, Thank you for your wonderful review!We are delighted to hear that you had an amazing stay at Grand Sahid Jaya. It's fantastic to know that you loved the location and experienced excellent service. We truly appreciate your kind words, and we look forward to welcoming you back soon for another fantastic stay.If you have any specific preferences or requests for your next visit, please feel free to let us know. We're here to ensure you have a memorable experience each time you stay with us.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya
Feifeinen Bobby
Deluxerum
Bodde på فبراير 2024
Affärsresenärer
1 recension
1.5/5
Publicerades 31 مارس 2024
unfortunately did not meet my expectations in terms of maintenance and cleanliness. The property appeared outdated, and it was evident that upkeep was not a priority. Most concerning was the discovery of a cockroach in my room, which significantly impacted my comfort and overall experience. Despite the hotel having low occupancy, I was disappointed to find that my request to change rooms was not accommodated. This lack of flexibility and concern for guest comfort is unacceptable, particularly in light of the issues encountered. I hope this feedback is taken seriously and that measures are implemented to address these concerns, ensuring a more pleasant and hygienic environment for future guests.
Översätt
Svar från boendet: Dear Mr. Feifeinen Bobby,Thank you for sharing your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay. Your concerns regarding maintenance, cleanliness, and the presence of a cockroach in your room are deeply concerning to us.Please rest assured that we take your feedback seriously, and we are committed to addressing these issues promptly. We will conduct a thorough investigation and take appropriate measures to ensure that our property meets the highest standards of cleanliness and maintenance. Additionally, we will review our policies regarding guest requests and work to improve flexibility and responsiveness to ensure a more comfortable experience for our guests.We truly appreciate your feedback as it helps us identify areas for improvement. It is our sincere hope that you will give us another opportunity to serve you better in the future. Please feel free to reach out to us directly if you would like to discuss your concerns further.Thank you for bringing these matters to our attention.Warm regards,Venny Artha - General Manager
ardini_
Deluxerum
Bodde på ديسمبر 2023
Familj
5 recension
4.0/5
Mycket bra
Publicerades 4 يناير 2024
Pros: - good location, vicinity to MRT and easy to get around - good price, compared to other 5 stars hotel in the area, price can be lower by 50% vs. Others - decent room, size for deluxe is 31m2 which is sufficient. Twin bed can easily fit 2 adults & 2 small kids Cons: - breakfast service, they basically ran out of spoon, fork, glass, cup, milk, cereals, strawberries for fondue, dimsum (yes that specific) and took +10 min to refill. Basically the dimsum was just refilled by 6 pcs each time and one person can take up to 4 pcs so I got unlucky and the person in front of me finished the whole hut. Also, at some point I had to complaint 3x to a waiter to get me the cup for the tea. - Poorly scheduled maintenance. Seriously why do you have to reapply the thinner in your hotel exactly at the peak season (30,31 dec). Like, why???? Smells are everywhere and it could honestly have been done other times. Adding a side note w.r.t new year event: The hotel did a good job in making the most of the festivities, namely: 1. Movie marathon for kids on the 31st, they set up a big screen, with free pop corn and cotton candy, bean bag, and PS 3 2. Breakfast on 1st Jan was special, a LOT of varieties and really good taste (good job!), amongst the dishes are Salmon en croute, pecking duck, tom yum, salmon sashimi, lobster, etc. 3. Nice little surprise of complimentary chocolate ball delivered to our room as new year gift I would RECOMMEND this hotel for its VALUE FOR MONEY and STAY HERE DURING FESTIVE EVENTS. But the hotel need improvements for their services on regular basis
Översätt
Svar från boendet: Dear Mrs. Ardini,Thank you very much for taking the time to share your detailed feedback about your recent stay at Grand Sahid Jaya.We are genuinely delighted to hear that you appreciated our hotel's good location, competitive pricing, and the efforts we put into making festive events special. Your positive comments regarding the Movie Marathon for kids and the variety of dishes during the New Year event are truly encouraging.On the other hand, we deeply regret any inconveniences you encountered, especially during breakfast. Your observations about the shortage of utensils and slow refilling are taken very seriously. Rest assured, we will address this issue promptly with our team to ensure a more efficient and seamless service in the future.We also appreciate your understanding regarding the maintenance schedule, and we apologize for any disturbance it may have caused during your stay. We will review our maintenance planning to minimize inconvenience to our valued guests.Your recommendation means a lot to us, and we genuinely appreciate your acknowledgment of our hotel's value for money. We are committed to continuously improving our services to provide a more enjoyable experience for all our guests.If your travels bring you back to Jakarta, we would be honored to have another opportunity to host you and showcase the improvements we've made based on your valuable feedback.Thank you once again for choosing Grand Sahid Jaya, and we look forward to welcoming you back in the future.Best regards,Venny ArthaGeneral ManagerGrand Sahid Jaya
Atharkhan
Deluxerum
Bodde på أغسطس 2024
Affärsresenärer
7 recension
4.5/5
Utmärkt
Publicerades 25 أكتوبر 2024
Hotel is nice but very old hotel,,,
Översätt
Svar från boendet: Dear Mr. Atharkhan,Thank you for choosing Grand Sahid Jaya and for sharing your feedback. We’re pleased to hear that you found the hotel nice, though we understand your concerns regarding the age of the property. Please know that we are continuously working to enhance our facilities to ensure a comfortable and modern experience for our guests.Your feedback is truly valuable to us, and we hope to have the opportunity to welcome you back in the future, providing an even better stay.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya Hotel
Ni-azman Manu
Deluxerum
Bodde på نوفمبر 2023
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 11 نوفمبر 2023
Very clean and friendly staff Good location Many choices of food in the hotel premise
Översätt
Svar från boendet: Dear Mr/s. Ni- Aziman Manu,Thank you for your positive review! We are delighted to hear that you found our hotel very clean and our staff friendly. Our team strives to maintain a welcoming atmosphere, and we are pleased to know that you had a good experience.We are also glad that you found our location convenient and enjoyed the variety of food choices available on the hotel premises. Providing a comfortable and enjoyable stay for our guests is our top priority.If there is anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Thank you again for choosing to stay with us, and best regards from the entire staff!Warm regards,Venny ArthaGeneral Manager
-Jeff-
Deluxerum
Bodde på ديسمبر 2023
Par
43 recension
5.0/5
Enastående
Publicerades 17 ديسمبر 2023
Rain shower 337 trouble Overall room sangat nyaman, wangi dan bersih
Översätt
Svar från boendet: Kepada Bapak Jeff,Terima kasih atas ulasan Anda. Kami senang mendengar bahwa Anda menemukan kamar kami sangat nyaman, wangi, dan bersih. Namun, kami juga ingin menyampaikan permohonan maaf kami atas kendala yang Anda alami dengan rain shower di kamar 337.Kami mengakui bahwa kenyamanan mandi adalah bagian penting dari pengalaman menginap, dan kami akan segera mengevaluasi dan memperbaiki rain shower tersebut agar dapat berfungsi dengan baik. Masukan Anda sangat berharga, dan tindakan perbaikan akan segera dilakukan untuk memastikan bahwa kendala ini tidak terulang di masa mendatang.Kami berterima kasih atas kesabaran dan pengertian Anda. Jika ada hal lain yang dapat kami bantu atau jika Anda memiliki pertanyaan lebih lanjut, jangan ragu untuk menghubungi kami langsung. Kami berharap dapat menyambut Anda kembali untuk memberikan pengalaman yang lebih baik di masa mendatang.Hormat Kami,Venny ArthaGeneral ManagerGrand Sahid Jaya
Subadri
Deluxerum
Bodde på مايو 2024
Ensamresenärer
20 recension
4.0/5
Mycket bra
Publicerades 19 مايو 2024
Good hotel facilities and services
Översätt
Svar från boendet: Dear Mr. Subadri, Thank you for your positive review! We are delighted to hear that you are satisfied with the facilities and services at Grand Sahid Jaya. Your feedback is highly appreciated and motivates us to continue providing the best experience for our guests.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Venny ArthaGeneral Manager