B&B Hotel Cergy Port 4 étoiles

Très bien

Stayed as on a Shearings 5 day coach trip. Travelled with 2 teenagers. Please note that there is no longer a pool at this hotel. It has been filled in, which was a huge disappointment to us. However, whilst I wouldn’t rate this as a 4 star hotel, it was adequate for the rest of our needs. Our beds were comfortable & clean. The shower & toilet were clean. Toiletries were provided, as well as tea & coffee making facilities. Still only providing small paper cups. There were only 2 even though 3 of us in the room, so we used 1 from the shower room. Would suggest going back to china cups/mugs but if not- supply bigger & more paper cups. We would have more than one drink. They also supply a complimentary small bottle of water each day in the small fridge which was much appreciated. I understand that the hotel has recently been taken over - now B&B rather than Novotel. There was some work being done near the lifts - the carpets were a bit grubby here & up the stairs to the next level. There was no noise or disturbance whilst we were in the hotel which was mainly in the evening. Breakfast was a selection of :- cold meats, cheese, a choice of 4 cereals, fruit juices, different slices of bread to make toast, plain croissants, choc au pain, cinnamon rolls & a machine that rolled out 2 small pancakes at each press of a button. There was some fruit & hot drinks were accessible from a machine. For the evening meals, as we were in a coach party, they wanted us to sit together in one area of the restaurant. There were 2 large round tables, a long rectangle & the rest were for 4 to sit at- if you are a couple, you share a table, one way of getting to know your travelling companions. The menu of what you were having that evening was displayed on a piece of paper on each table. There was no choice. The portion size was adequate, the dressing on the starters was lovely. We did go for a very short walk 2 evenings we were there but we didn’t see anything of note in the area, no other restaurants or shops, we did walk through the park next to the hotel - only a small play area. So overall I would have no problem staying here again on such a trip but would have liked a pool!

A notre arrivée erreur sur notre chambre, il a fallu revenir à l'accueil qui était assez loin de notre chambre. Dans la salle d'eau, les récipients de gel douche n'était pas bien remplis, vides au bout de 2 jours, nous avons dû aller à la réception pour en réclamer. )-: Pour le prix du petit déjeuner, pas d'œufs au plat, machine à oranges pressées en panne. Nous avons pris un cocktail au bar, franchement pour 9€, la dose est minime avec beaucoup de glaçons. Le code d'accès au parking de l'hôtel change toutes les semaines, personne ne nous ayant prévenus, nous sommes restés bloqués à la barrière, pour sortir et pour rentrer à nouveau.