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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.7
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TSAI YU LING
Bodde på aug. 2024
Affärsresenärer
37 recension
5.0/5
Enastående
Publicerades 21 sep. 2024
It was the first time that I stayed in this hotel even I have tried a lot of lunch there, but the experience was quite good especially the water in the swimming pool was heated so you don’t need to worry to catch cold in the later summer and the sunset and sunshine were both breathtaking spot that impressed me a lot!!! Service was really good compared with the other Italian hotels! Very nice experience!
We travelled to Tuscany for our Honeymoon in September. We had been looking forward to spending our first four days away with much needed lazing around the pool, absorbing the last of the summer sun, eating, drinking and generally relaxing together after a busy few months organizing our wedding. Villa Petriolo did not disappoint and hit all the marks. The team happily answered our questions in the run up to going away so we had a little bit of a plan prior to arriving - dinner reservations, organizing hire of e-bike for the day (well worth it, we didn't do the guided e-bike tour but Paulo (from the e-bike company) happily sent me some googlemap routes that were perfect - taking in Vinci and going upto where Leonardo da Vinci was born). Happy to confirm that E-bikes are the best modern invention. Our junior suite was charming and we couldn't have wished for better, with exceptional views out across the estate and hills, a lovely card, a welcome bottle of their own sparkling wine and chocolates were there waiting for us upon arrival - thank you. Breakfast every day was brilliant, showing all of the delights that the local area had to offer including fresh honey and various cuts from their very own pigs that are kept on site. My wife was particularly pleased with the breads. it was great to not see fruit from far flung corners of the world, but a real reflection of the wonderful produce that is available locally/regionally. Do explore the grounds and say hello to the donkeys, sheep and pigs. They may very well be appearing on your plate later. But you can be safe in the knowledge that they are well looked after and truly cared for with respect. We had access to the spa one afternoon, which was great, as well as the spa pool area, we were one of only two couples in there, a perfect way to spend an afternoon. Well worth it. We ate in the PS restaurant on one of the evenings, and they had set the tables up on the terrace - what a setting - with Tuscan hills, warm end of summer air, the perfect evening light and, of course, exceptional food and wine created and served by very talented people. We were lucky enough to be shown round by the owner and his partner, charming, relaxed, friendly and informative. They both had a clear passion for everything that Villa Petriolo stands for, and they have exciting plans for the future also. You really could feel the historic influence these villas had on communities and they were passionate about ensuring this aspect was restored and maintained at Villa Petriolo. All the staff were friendly and kind, in particular the guest service manager. He spent time to find out where we were going to be heading to next etc. He happily made recommendations, shared googlepins of things that were a little more hidden and even made us a dinner reservation for later in the week for when we went going to be staying near Siena. I watched him one late afternoon spending time with various other guests, you could
Översätt
Gästanvändare
Bodde på nov. 2024
Annat
5.0/5
Enastående
Publicerades 12 dec. 2024
My husband and I went on our honeymoon to Villa Petriolo this September. It was so beautiful! The food was amazing, the staff were so accommodating and kind, and the grounds were so well-kept and clean. We had an amazing experience and recommend Villa Petriolo to everyone. Some highlights were the activities they offer - such as the wine tour. The sommelier who gave us the tour, Annalisa, was SO knowledgeable and kind! She made our experience even more fun. We would love to go back!
Översätt
Gästanvändare
Bodde på okt. 2024
Annat
5.0/5
Enastående
Publicerades 1 nov. 2024
Our stay was amazing. The accommendations were clean and comfortable. The staff was friendly, professional and knowledgeable. Our host, Daneile is very personable, he has an excellent vision for his resort. We stayed with our daughter and her 6-week old son, and had no issues. The food was very exceptional. We would recommend the VIlla Petriolo with the highest marks. David & Pamela
Översätt
Gästanvändare
Bodde på sep. 2024
Familj
2.0/5
Publicerades 15 okt. 2024
Our first day at Villa Petriolo the room was very hot. I asked an employee exactly how to turn on the air conditioning. Instead of instructions, I was told maintenance would come look at it, and it was arranged that someone would come at 7:30 that evening. Instead, they called the room a few hours later and said that the air conditioning would not work because we had opened a window (in a desperate attempt to cool the room down). Ok, fair enough, and we closed the window. The room temperature remained too hot. After a day of traveling to get to Italy we were exhausted, and sleeping was next to impossible. It was miserable. The following day was even hotter, and by the time we went to bed the temp was over 80 degrees in the room at 11:15pm. In desperation I went to the front desk to ask again for instructions for how to turn on the air conditioning and were only then told that the temperature is controlled by the hotel, NOT the guest, and that it was set in “winter mode” meaning the heat was on! The only way to reduce the temperature was to ask for it to be done. It was only at this point that the air conditioning was turned on. However, after an hour the temperature had only dropped by two degrees. By the time the temperature would reach anywhere near acceptable it would be time to check out of the hotel. In summary, while the hotel is very nice, our first complaint was ignored and the result was a broiling and miserable stay. Avoid this place unless you enjoy living in a sauna and paying a lot of money to be insanely hot with no way to manage the room temperature on your own.
Översätt
Getaway49289060358
Bodde på aug. 2024
Par
5.0/5
Enastående
Publicerades 9 sep. 2024
We stayed at Villa Petriolo for 6 nights, as a base for day trips to towns in central Tuscany. You will need a car. It is an easy drive from Florence Airport, and 10 minutes from the nearest town of Cerreto Guidi. The rooms are very comfortable, in a rustic style appropriate to the villa. We stayed in a pool premium suite with a small courtyard with our own sun lounges, table and chairs, and direct access to the pool. The pool is glorious, and at about 22m perfect for morning lap swimming. It is a working sustainable farm and vineyard, so the excellent wines and produce come directly from the farm. The staff were helpful and friendly, without being intrusive. The breakfast was adequate, the pool bar was good, and the two restaurants (the Michelin-starred PS, and more casual Golpaja) were excellent. There is a wellness retreat on the property, and many activities including wine tasting, cooking classes, bike and horse riding. We loved it, and will be back.
Översätt
Gästanvändare
Bodde på juni 2024
Annat
1.0/5
Publicerades 28 juli 2024
I came at Villa Petriolo for holidays and I was very disappointed by the service which was not up to standard. The team is very inflexible, staff is not trained and not attentive to the client (moreover some staff does not understand English). The general hospitality is very disappointing. They are mainly focused on business and are not interested in the customer’s wellbeing. The hotel is okay, it’s a farm so the decoration is old- fashioned and some areas are smelly. The restaurant is okay too but there is not a great variety of dishes and it is impossible to ask for small changes such as another choice of type of pasta. Generally, it's very disappointing and overpriced. I don’t recommend this hotel. It better to consider another establishment for a more peaceful stay. Important notice: Do not organize your wedding there, you will be very disappointed! We had a serious incident with a pregnant woman (the bride's sister) who was unable to come because she was urgently hospitalized. There was no compassion from the hotel manager who took no action at all, despite all the supporting documents sent. No refund or voucher or even a little a little gesture was offered, they were rude and had zero compassion.