Cumberland Motor Inn

Nice and quiet friendly staff

I was staying for business and needed a place to stay. Room was spacious and very clean. Great area and staff were amazing. Nice place to stay.

Good reception.. but room is not up to standard..

We found the motel room clean. spacious and quiet with a comfortable lounge to sit on rather than teetering on the end of the bed and there was a small table and 2 chairs to eat at. All in all a good experience and as we visit the Hunter Valley often will not hesitate to stay here again.

Arrived for 3 night stay nice large room good bed .It was hot weather and the old air con barely worked and some of the lights did'nt work . We arranged a room change to upstairs air con worked ok So far so good. However the room change placed us in the middle of a a large group of people who despite the smiles and head wobbling showed little respect for other guests.Children running around at 11.00pm Loud groups in adjacent rooms court yard area . Lead to me requesting the motel manager to apply the motel rules .....to little effect Eventually to get some sleepI had to intervene personally . When you pay for a bed it would be nice to be able to use it. I would caution travellers that want to be able travel without being tired this is not the place to stay. I get the feeling that the business of a group was more important than the overall experience for the rest of the guests

Very comfortable and pleasant stay. Manager was so friendly and accommodating. Good location too. Quiet but short walk to lots of facilities. Bed was really comfortable. Large rooms. Great value for money. Would definitely stay here again.

I booked a family room and a double room, paid half of the cost of each room for the deposit, was emailed an Invoice with the room numbers on it. Travelled from Sydney for a family function close by and rang early in the afternoon to advise we were there and would arrive there early in the evening. I got a phone call around 6.45pm to say they had over booked the rooms and only the family room was available but we could stay in a double room in the Vine Valley Inn a minute away. How was this possible? My family that stayed at Cumberland said it was very out of date as was the Inn we were sent to. Very disappointing and unacceptable It really spoilt our trip

Mattress badly sagged, needs replacing; Smell of smoke in room; Couch needs replacing; Wine barrel outside room 3/4 full of dirt and cigarette butts is disgusting; Showering in bathtub is dangerous; Shower curtain needs replacing; Blanket supplied was blood stained; Aircon was quiet and worked; Door lock worked; Room was spacious.