Logis Hôtel Lodge la Valette

Ensuite bathroom had a walk-in shower.The pump was noisy and didn't work. We had to ask for towels though we booked as a couple,only towels for one supplied.The pump failing meant that the ensuite floor was flooded. The sliding door to the ensuite closed and couldn't be opened.There was no response to the phone number given for an emergency. Eventually we woke the manager by trying to find a toilet to use. He sorted the problem by breaking the door lock. Next morning the bathroom floor was soaking and we had to ask again for more towels for the floor. We didn't have breakfast. The manager pretended not to speak English and spoke some very fast French.Later he spoke perfectly in English as he explained we couldn't get a refund. He also claimed that we had the last room available but didn't explain the relevance of this statement. The booking did not meet the standards in the booklet in the room and there was no emergency service available. There was no buffet breakfast. We requested a refund which he agreed to. We are less than hopeful that this will happen.

Bel endroit au calme et dans la verdure en léger retrait d’un axe principal. Chambres spacieuses et confortables. Petit déjeuner copieux. Personnel très agréable et accueillant. Mais navrant qu’il soit nécessaire de passer par des sites de réservation pour avoir des tarifs un peu plus attractifs (2 chambres sur une même semaine (5 nuits) facturée avec 180€ d’écart, et la moins chère surclassée par rapport à la 2nde). Cela n’incite vraiment pas à réserver en direct, bien au contraire.

Excellente adresse pour des voyages d'affaires, le personnels est agréable et souriant. Les chambres et les salles de bains sont impeccables. Le menu des soirées état est varié et très bon. Attention pour les pro a bien réserver en avance car souvent complet et c'est mérité