Gidleigh Park- A Relais & Chateaux Hotel

We stayed for 2 nights in June. The front of house staff we met were all amazing but unfortunately there were some issues that disappointed us. Some of these we raised with management and others not. The hotel is set in a truly tranquil setting up a very long single track. It’s very striking on arrival. We booked a room with a very large balcony we were looking forward to sitting out on in the gorgeous hot weather. Unfortunately this was not possible as on stepping onto the balcony we immediately discovered a wasp nest by the door. The balcony was covered in moss which lead us to conclude it had not been cleaned in ages or the wasp nest would have been spotted as you couldn’t avoid the swarm of bees. The hotel kindly offered to move us but by now we had unpacked so declined. Pest control were called but the wasps were still there when we left For the cost of this room (a lot!) we would have expected the toiletries to have been filled but several of the bottles were half empty leaving us to conclude they had not been cleaned between guests which you expect in quality hotels. We were on the first floor and the service kitchen door was left open continually and the door to the staff room was open so we could hear the staff all chatting! Neither of these were very professional in our view. We ate in the restaurant one night and you couldn’t fault the food and service. Breakfast was also great. This has the potential to be a super hotel but needs a bit of a shake up especially considering the costs. We were given a discount due to the wasps which we appreciated. The hotel felt very formal but the front of house team were very friendly and helpful

Spending a few days in the West Country and booked a Michelin starred dining experience at Gidleigh Park hotel. From the moment I arrived and my car was parked for me through to the meal itself - lobster starter and venison main - the staff could not have been more professional and friendly. Xavier in particular was a credit to the hotel. I shall definitely return!

The level of attention to detail and the standard of service, food, and accommodation surpassed our expectations.