Ibis Styles Chalon-Sur-Saône

Goed ontvangen aan de receptie, restaurant erbij met voldoende keuze. Ruime kamer, voor een nacht geboekt op doorreis en daar was het een prima hotel voor.

Don't charge you car here, they charge you for an extra 50 euros when you are connected longer!!! So I want my money back!!! I charged my hybrid car on the terrain of the hotel. There were a lot of free places, so my car was connected till the next morning. But they have charged me for extra 50 euros! How could I know this? When the person at the in- check desk informed me about this, I could avoid this! I find this very client unfriendly!!! Or place a sign by the charging stations, with a warning! I send an e-mail with this complaint to the hotel and they send me a reply in French!? And told me to contact Total Energies????? I am a customer of them and charged the car on their terrain, which is closed by a gate in the night!

Ibis Styles if you're not hungry but do need sleep The welcome and check in was excellent. The room was great and is the best Hotel bed I have ever slept in 5***** superb. We booked for dinner and on arrival shown to out table. We were presented with a QR code to use!? Being technophobes I asked to order and pay for food in the normal way - I was simply handed a itablet - no instruction and no-one attended us again so after 30 mins we left and used a restaurant along the street. Not very happy about this, there appeared to be only 2 people dealing with orders and serving running around in a chaotic way. The following morning I had an issue with my mobile phone and the reception desk lady bent over backwards to help. Thank you.

NICE STAY - A DISTANCE FROM THE TOWN CENTRE Comfortable hotel with an excellent breakfast facility. It is a 5 minute drive to the town centre. The hotel staff were excellent - the dinner menu was a little limited (at least for me) so we had to go out for dinner - there were few dining options close to the hotel.

The dining room was undermanned for the evening meal, why do you not have hard copies of menus and wine lists for people who do not have smart phones? We did not have the various options on food and wine explained to us and were conned into buying an expensive bottle of red wine when other cheaper bottles could have been offered to us. We are also used to having a bar area in hotels which does not exist at this hotel. We will not be staying here again

I have never stayed in such a depressing dump. Tatty in the middle of nowhere , overlooked by a massive glassworks. Understaffed with a great depression hanging over the whole place. On the positive side if you happen to be incontinent the tiny uncomfortable beds are covered in cheap plastic in case you have a mishap . I think if you go to Chalon sur Saone and get yourself arrested by the police your accommodation will be more cheery and comfortable for the night. I wish I had parked up at a aire and slept in the car.