Résidence Prestige Odalys Isatis

Good location, breakfast is nice, rooms are not comfortable and no daily cleaning. The staff is very helpful and kind

We had great 2 weeks stay ay Odalys Vacances in Chamonix! Very friendly family-like atmosphere, amazing location near to the skilifts.

The room was very nice and it was all perfect until it got cold Friday nite and we could not get the heat to work. We asked 4 times but only one of the people at the front desk could reset the control on the wall and that happened mid Saturday. The staff apologized repeatedly. The parking spaces were below the building and so we rode the free bus to town. The internet would not reconnect if you left the room for the day. We got emails a few days before, while we were still in the US, for precheckin phone number. We didn't get a French phone number until we were in France so we had to call the hotel from the US. I think most of the patrons here are from France so that precheckin works for them.

Flat was well presented if a little dark. From our family of 4 pint of view, the discs could have been better used, 2 bathrooms being pointless. So place felt smaller than expected. Great to have the train station nearby and free train travel. Do note there are no shops or anything nearby.

Didn’t like it at all. Pool was reason we booked it as it is heated but we were disappointed as it was pretty cold and not nice to use. Bedsheets smelly and apartment dusty.

Rude staff, very smelly rooms , living room was very small and only one toilet for 5 adults in the apartment is not acceptable. There no one in the reception after 9PM and as tourist if you need any help there is no there . Please guys don’t waste your money on this unhygienic place where customers are spoken to very rudely. There is no option for 0 rating !! That’s what I would give them