The Fern Residency - Chandigarh

**Review of The Ferns Residency, Chandigarh** I recently stayed at The Ferns Residency in Chandigarh, and unfortunately, my experience was far from satisfactory. While the hotel is conveniently located in an industrial area close to Nexus Elante Mall—offering great shopping and dining options—this was the only positive aspect of my stay. Upon arrival, I was disappointed to find that the room I had booked on *********** looked nothing like the images presented online. The actual rooms were old and in a rundown condition. The bathrooms were particularly cramped and had significant leakage issues, especially with the wash basin. After noticing dampness on the walls and other fitting problems, I requested a room change, only to be moved to an even smaller room with an equally tiny bathroom. The dampness in the corridors further added to the unwelcoming atmosphere. The staff at The Ferns Residency were another letdown. They were unfriendly and unprofessional, with one staff member even walking into my room without knocking. The lack of proper uniforms for the staff only added to the overall impression of disorganization. When I asked the reception to arrange a taxi for my airport drop, they were unable to assist, which was incredibly frustrating. Interestingly, there was a newer Novotel Hotel located directly opposite The Ferns Residency that seemed like a better option for anyone looking to stay near Tribune Chowk. While there is a bar on the second level that appeared neat, it certainly wasn’t enough to make up for the shortcomings of the hotel. In summary, I cannot recommend The Ferns Residency. The combination of outdated facilities, unprofessional staff, and a lack of basic services made for a disappointing stay. If you're looking for a comfortable and pleasant experience in Chandigarh, I suggest exploring other options in the area.

Tasty food and great service all staff and servers are good Visited hot flavour at 2nd Floor where ill get good served from vijay kumar thakur and Dhila Ram and Jyoti and mr navin f&b manager Breakfast And Dinner both are tasty want to visit☺️

Jyoti has given us an excellent and exceptional services. Food was also good . Manager Mr Navin was very cooperative and well behaved person. Overalls hotel staff are very good. Nice place in chandigarh to stay and enjoy. Everyone one should visit

I am very happy to see the staff of hotel specifically ‘Jyoti’. She is very supportive and makes everyone happy with her smile. The captain Dila Ram & Parkash into the staff members are very talented into their work. Thanks & Regards Sumeet Kumar

The hotel service is in all the good the paratha in breakfast is one thing you must try thankx to Jyoti for letting us know the option for that her kindness is unique which is inculcated in the whole staff and with the seemeless hotel staff makes your stay more comfortable.

Great service at arrival and in the restaurant. Nice and clean rooms. Just nice, come and visit!! Kyoto was weary helpful and made a great effort to make our stay as good as possible. …………………………………………………………………………………………………………………………………..