Residence Inn Phoenix Chandler/South

The room servicing was not good. It should have been every other day, but was missed. I had to request towels at the front desk and request room servicing. Replenishment of bar soap did not happen. Was expecting more from Marriott. The rooms and property are very nice and comfortable. Staff was very nice. Breakfast was good.

I loved the staff, they were very nice! The property and outside areas were well kept and really nice. As for the room, I’m sadly very disappointed. The room was not clean, the furnishings are run down, and the shower head needs to be replaced as there’s about four streams of water that come out of an extremely corroded shower head. There is mold on the bathroom ceiling and the curtains have been spattered with something and have not been cleaned. The carpet was really bad, honestly should be removed for health reasons. The room just needs an overhaul in general. An example of no one really caring is there’s a lamp in the living room part that the globe shade hangs off the the side, why you ask? Because the bulb is too big and no one cared to find a smaller one. For the price we paid to stay there I’m extremely disappointed, I usually like Marriott hotels and trust the quality. Not anymore.

The front desk people were kind and helpful. The shower floor needs to be bleach and the bathroom fan didn't work but overall the room was clean and nice. The breakfast was okay on Sunday no protein just carbs. The water was peaceful. I would stay here again.

I love the peacefulness of the lake sitting outside by the fire and doing our own grilling had a great time. Would highly recommend this hotel

Fantastic place close to amazing restaurants

This hotel was nice and clean. Staff was friendly.