Holiday Inn Changchun Oriental Plaza

I went there for my wife’s birthday. Just to give her a relax time. Partly it was a disaster the room cards were not working properly I had to ask them twice to change them. I parked my bike outside the hotel and the guards moved it and wrote a note me that I can’t park there in the hotels parking area. The staff of the hotel have no control over their own parking space. I felt it’ was really discriminating and partially racist. The room was extremely hot and the AC doesn’t work to make it cool. They had to provided fans and it was loud and uncomfortable to sleep. but the hotel tried to make up for what happened apologized. I appreciate the apology. But being one of the best branded hotels I expected better. I have stayed in holiday inn many times and this was so far the most unpleasant stay. I did tell the hotel staff my review of the hotel won’t be pleasant and they said it’s ok so guess they didn’t care about much what happened.

This Holiday Inn is a very ggod option to stay in Changchun. Rooms and public areas are well maintained and clean. All staff is friendly and engaged to support you. Further, the hotel is well located, just 20min by taxi from the airport. There are various restaurants and shopping places in the vincity. However later in the evening it‘s becoming harder to find a place to eat.

很上檔次的一家酒店，感覺非常完美，前台小姐姐還給贈送了小飲料，給房間升級了房型，由於房間太熱，叫前台來給房間把地暖關掉了，酒店內部的工作人員都特別好，服務周到，房間整潔衞生，是一次很好的入住體驗，下次也會考慮繼續入住。