Herun Art Hotel

We are very happy with our stay. All the staff were very helpful especially our receptionist 小果，she arranged us free transport to airport and late checkout, also offered free use for the mini bar in fridge although we didn't use it but we are very appreciated her her offer. I would also like to mention the duty manager and her team was very helpful too , her and her colleagues helped us to take our laugages to the hotel mini bus, the journey to the airport was fast and smooth and the driver was very polite. There's so much good things I want to mention about including their cleaning team, including the cleaning supervisor and their team member孫娟，they were very attentive, they seen my glasses was on the table and she left me some cleaning wipes for my glasses. Their breakfast was so delicious and so many options too , including my favourite dim sum, the server 刘奎志was very friendly he can communicate with us in English too. The hotel itself is very large and have a fantastic gym and spa , there's also music restaurant and Japanese restaurant too. We will definitely come back to stay in this hotel if we visit Changchun again and definitely recommend this outstanding hotel to everyone!

The front desk service is fast,the duty manager is very helpful,and helps me with all my requests thanks The breakfast was good,a lot of quality food to choose I enjoy the stay

這次的入住體驗堪稱完美，必須給酒店前台五星好評！一進門，前台昭昭工作人員就笑臉相迎，熱情又親切，辦理入住的速度超級快，幾分鐘就搞定了，還細心地介紹了酒店的各項服務和周邊好玩的地方，一下子就讓初來乍到的我有了方向。入住期間，我有一些小需求，比如多要幾條毛巾、諮詢當地特色美食，每次打電話給前台，他們都迅速響應，沒多久就把東西送到房間，推薦的美食也特別地道 。退房的時候同樣便捷，還貼心地詢問我住得是否滿意，有什麼建議，這種全程周到的服務，真的太加分了！以後出行，這家酒店必須是我的首選！