CGIG Nanshan Hotel recensioner

It was amazing to enjoy the great service the first step in the stuff on the doir handover a tissue gor wiping my glasses all the staff very kind and helpful a great value for money the rooms very nice and clean the TCM treatment at his own class an highlight was the outdoor pool

It's always a pleasure to be able to come to GuoXiNanShan hot springs and Hotel. Their attention and attentiveness is amazing! I am giving them a 5 star review. It's clean and beautiful. They gave us a welcoming fruit platter and gave the kids a welcoming gift. The hot springs are wonderful, so warm and relaxing. I totally recommend you visit this hotel and Hot Springs. We will definitely come back again and again. Thank you 💚

The hotel is very nice. Absolutely ALL the staff is super friendly and are always willing to help, despite not speaking the language they have made an effort to meet all our needs. The room surprised us a lot, because everything is perfect for the children. We were there with our 3 children (11, 5 and 3 years old) and the truth is that there is entertainment for all ages! There is small football, board games, ping pong table, billiard table, karaoke, there are also chicks and alpacas and a panda show. Breakfast is very well stocked, there is food for all tastes. The pools and hot springs are in very good condition. Thank you very much to all the staff for making us feel welcome the whole time, we will definitely be back very soon.

A fabulous hotspring resort with many baths to choose from. The hotel rooms are spacious, clean and comfortable with good view of the springs or garden. Staff are pleasant and hotel is exquisite.

Very good location, service and the swimming pool area is wonderful.

Good hotel at changchun clean and quiet will come again certainly!

We got the deluxe room and it was big and clean and very nice. We had the breakfast buffet, there were Chinese dishes and not so much western food, but it was delicious. The kids play area was also super clean, my baby and daughter enjoyed it very much. The hot Spring was amazing and clean, overall it was a great experience, definitely will come back!

Had yet another fab experience at this great hotel! As always, this hotel offers a great escape from the city; with fab gardens, excellent food, and an endless array of activities to keep everyone happy. Beautifully appointed rooms with enormous beds and marbled bathrooms and lush toiletries. The staff here are so courteous and helpful-impeccable service. Throughout the entire facility you are greeted and guided around. A special mention goes to young Fairy for all her efforts; from check in through to check out. Our every wish was accommodated, even when I requested for a birthday cake (to surprise my friend) Fairy organised it and it was freshly prepared and delivered to the lounge, accompanied with fresh fruit! Wow! Thank you Fairy for all your hard work! This is my All time favourite now. Thank you all for looking after us so well!

We really enjoyed our trip as a family in a Deluxe room. Very convenient to use the hot springs, restaurant with delicious Chinese food, breakfast also great (not too many 'western' things though, but great Chinese food). The service both of restaurant staff and hotel staff was excellent - a big "thank you" to Mr Wang Chunsheng, who took great care of us!

這次在國信南山酒店的體驗簡直無可挑剔！從踏入酒店的那一刻起，就被温馨典雅的環境吸引。房間寬敞明亮，設施齊全，床品舒適得讓人一夜好眠。 重點要誇誇酒店管家鈺鳳，服務細緻入微又熱情周到。入住時貼心準備了禮物，在遊玩過程中還隨時關心我們的狀況，及時給出合理建議，有求必應，讓我感覺像在家一樣自在。 酒店的餐飲也很棒，食材新鮮，烹飪入味。周邊景色更是美不勝收，無論是休閑散步還是拍照打卡都很合適。真心推薦國信南山酒店，期待下次再來！

給升級了親子房，送了孩子的温泉門票和早餐，服務超級好👌温泉區是最大亮點，種類豐富，有美容養顏的玫瑰泉、放鬆身心的中葯泉，水温恰到好處。水質清澈乾淨，泡完皮膚滑滑的。周圍綠植環繞，營造出私密又愜意的氛圍。

入住體驗感很好，孩子生日，免費升級了房型，還做了温馨的佈置。前台以及各個部門的服務人員都很熱情，周到，細節之處讓人覺得很温暖也很用心。管家Kiki細微周到，早餐也很不錯，值得反覆體驗。

住房體驗特別特別好，管家莉娜超級貼心，孩子過生日，特意幫孩子升級了房間，準備了驚喜和蛋糕，還申請了特殊待遇，十分感謝🙏🏻酒店已經開業10年了，維護的還很好，酒店其他的工作人員也超級好，在餐廳點餐的服務員都知道孩子過生日，還幫忙準備了生日麪，可見他們之間都是有溝通的。房間的服務員還貼心的送來熱牛奶。全國的酒店沒少入住，酒店好的住的也很多，但這種熱情程度是前所未有的。感謝管家劉莉娜及酒店所有工作人員

必須十顆星好評[強]意料之外的很棒~ 一開始因為行程安排的問題到店太晚，泡温泉的時間趕不上趟，還是有些許鬱悶~温泉九點關門，因為票是單次有效的，以為晚上沒得泡，衹能等到第二天退房前…結果管家KiKi給我們都考慮到了，讓我們第二天和當天晚上都有機會去泡~房間方面，KiKi管家主動幫我們升級，在這個暑期能有這種待遇很意外~又是一個棒👍🏻，管家還特意徵求我們意見，在大床房加浴缸和雙床房➕寬敞之間給了我們充分而友好的建議~ 池子都沒看到哪明顯的不乾淨不衞生~又是一個很棒！室外，是真的冷🥶小土豆始終沒能克服~這是小遺憾哈~第二天早上去了沖浪區漂流~兩個娃別提多開心了！重點是！很乾凈~場內的服務人員也態度巨好~嚴格要求不給帶浴巾進水，期間遇見一個阿姨裹着兩條浴巾，工作人員都喊破嗓子了（沖浪音樂聲音大）還是一直努力在提醒~拖鞋也有及時擺放整齊，讓人感官很棒！但是，温泉區前台的工作人員跟酒店前台的服務態度對比差異明顯，前者部分工作人員可能面對的人太多，沒啥笑容的~後者全程客客氣氣~總體好評，不能説他們差哈 要實在要提個問題…有一個地方還能改進下…就是客房裡可以考慮放一下護髮素[偷笑]雖然可能沒人用，畢竟温泉區的洗護用品還是很充足的~但是這麼優秀的酒店不應該有缺陷哈 最後早餐的白色早餐腸是冰的[旺柴]不知道是不是沒開保温~早餐…當時九點半去的，感覺沒什麼好吃的了，但是看在酸奶的面兒我感覺應該也不會差的…餐廳門口的工作人員也是滿分~ 考慮到了我沒考慮到的問題[偷笑]還十分貼心，這足以讓我這個南方小土豆家庭~下次來長春繼續打卡！