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Verifierade recensioner
Läge och interiör4.9
Bekvämligheter4.6
Service4.7
Renlighet4.8
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Gästanvändare
Rum Privilege Queen
Bodde på jan. 2025
Ensamresenärer
7 recension
5.0/5
Enastående
Publicerades 23 feb. 2025
Stunning location in park, quiet, relaxing. Huge compound, particularly pretty with New Year red lanterns adorning trees. Staff kind and welcoming. Nice and clean, good bedding.
Översätt
Svar från boendet: 尊敬的賓客您好! 感謝您的發現之旅,對南湖的點贊,對服務人員和各方面的認可。南湖一直在致力提升與打造完美的服務境界,以贏得賓客的最佳入住體驗。您的讚美鼓勵,南湖會作為前行的動力繼續努力。歡迎您再次入住,並祝工作順利,生活愉快!
Inaya❤️
Cozy Room (2 Beds) (Main Building)
Bodde på jan. 2025
Familj
36 recension
3.2/5
Publicerades 18 feb. 2025
The location is great. It is inside a big park. However, the room there was a bad smell coming from the bathroom.
Översätt
Svar från boendet: Dear guest,Thank you for choosing our hotel. We truly appreciate your recognition of our environment. We sincerely apologize for the problem of the unpleasant odor in the room that you mentioned. We will strengthen the maintenance and management of the room facilities and improve our service quality to prevent such incidents from happening again.We wish you a pleasant journey, and the beautiful city of Changchun looks forward to your next visit.
Petr Ungerman
Queensize-rum i business-klass
Bodde på apr. 2024
Familj
7 recension
3.7/5
Publicerades 1 juni 2024
The hotel is in good location in forrest area. The service is quite good and staff friendly.
Översätt
Svar från boendet: Hello dear vip,South Lake Hotel is known as “the forest hotel in the city ”. Thank you for your choice and recognition of the environment. If you feel that our service needs improvement, please feel free to provide valuable feedback at any time. We look forward to meeting you again,Wishing you a happy life
ZhongLing
Budget 2-bäddsrum
Bodde på mars 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 11 apr. 2024
I remember this place being guarded by armed soldiers back in the days when I grew up in Changchun. It hosted many top officials from China and many other countries. It was a surprise to see it open to the public now. We had a great experience staying there. This compound is unique in that it sits on a large piece of land with lakes, walking paths and bridges. This hotel is old but beautifully maintained over the years. It is quiet at night, a nice change from the busy city. The breakfast buffet doesn't have many Western options, but very good regardless. Friendly staff.
Översätt
Svar från boendet: Dear guest, hello. Thank you for visiting Nanhu Hotel and giving us 5Score positive reviews! Nanhu Hotel is a quiet morning in the bustling city, bathed in the morning light, breathing fresh air, adding a touch of laziness and nostalgia to leisure and leisure. I hope our unique environment and unparalleled service will leave you with unforgettable memories after leaving. Thank you again for sharing your stay experience. Looking forward to meeting you again.
Paul Yearick
Cozy Room (2 Beds) (Main Building)
Bodde på mars 2024
Familj
28 recension
4.7/5
Otroligt
Publicerades 5 apr. 2024
This is an excellent property and we will stay here again. The service is great and the location very good. The breakfast is also very good, although they could have a few more western options. The hotel is beautiful, the staff are professional and elegant. Th only other suggestion is to upgrade their exercise room. All in all, highly recommended.
Översätt
Svar från boendet: Dear guest,hello. Thank you for staying at South Lake hotel and take precious time to submit comments! hotel we will continuously improve our equipment and facilities, and strive to provide you with a more professional living environment and services.We will definitely contribute to the internet Network guests to provide a high-puality consumption experience. South Lake hotel staff sincerely look forward to your visit again
Svar från boendet: 尊敬的賓客,您好!感謝您入住南湖賓館,並留下評語。對於一家有歷史的賓館來説,儘管在六十多年的發展進程中,積澱了深厚的企業文化,形成了獨特的服務品格,成就了優越的自然生態,但是年代久遠的背後,也有一直困擾我們的設備設施老化問題,需要我們不斷彌補。期待您的再次蒞臨,並祝生活愉快!
Svar från boendet: 尊敬的賓客您好!感謝您在新年裡選擇入住南湖賓館作為下榻之所,並留下忠懇的評語。看到您對我們服務的認可我們十分欣慰,當然在此過程中我們也有待提高的地方,對此我們深感歉意。賓館春節期間由於客流量比較大,我們的大堂經理忙於服務每一位遠道而來的家人,由於沒有及時幫助您解決問題,他也十分着急,希望您諒解。日後我們會在服務方面加強系統的培訓。對於餐食部分,我們會認真注重細節服務,賓客的期望就是我們用心服務的方向,我們會精心呵護與您結下的這個緣分,期待在不同的季節都能迎接您的到來。值此新春佳節之際,祝您新年快樂,闔家歡樂,巳巳如意!