Yizhi Hotel (Railway station Subway Station Store,Wuyi Square, Changsha)

Very good and friendly. Using fantastic AI robots to work for customer. Excellent 👍

From the outset, the hotel’s attention to guest requests was evident. Prior to our arrival, the staff proactively reached out through the platform to confirm our request or preference, setting a positive tone for our stay. Upon arrival, we were pleased to find that the reserved room type matched our expectations. The front desk receptionists, Ms Liu and her male counterpart (both wearing glasses), consistently greeted guests with smiles, making guests feel welcome. The room itself was equipped with Xiaodu the smart voice assistant, which made in-room control effortless. Kudos to the housekeeping team for the spotless room and for fulfilling our request for extra bottles of water the subsequent morning. A standout recommendation from Ms Liu was XiangCu XiaoZao, a local restaurant that we enjoyed so much that we visited twice within 24 hours! The hotel’s location was strategic—just a stone’s throwaway from Metro Station Exit 2, with no busy roads to cross. Access to the airport, train station, Wuyi Square, and the Hunan Museum was straightforward and convenient. In particular, the trip to the airport cost only CNY6—arguably the most economical we’ve encountered! Overall, our stay offered excellent value for money! 👍 Areas for improvement: (a) The lingering cigarette odour on Level 3’s walkway detracted from the otherwise pleasant environment; (b) The cafeteria staff would benefit from displaying more warmth and friendliness toward guests; and (c) Reduction of oil usage in cooking.

The Hotel is very nice, clean and futuristic. Also close to the railway station. The hotel staff were very friendly and helpful, they made sure I feel welcomed. I really enjoyed the stay and I will book again next time.