Modena by fraser changsha

Modena by fraser changsha recensioner

Modena by fraser changsha

No. 416 Section 1 of Furong Middle Road, Kaifu District, Changsha, Hunan, ChinaVisa hotellinformation
Modena by fraser changsha
Modena by fraser changshaModena by fraser changshaModena by fraser changsha
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Gästrecensioner

4.7/5
Enastående
1193 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Alla recensioner(1193)
Positiva recensioner(1158)
Recensioner med foton/video(224)
Utsökt frukost(118)
Nära shoppingområde(78)
Vänlig personal i receptionen(75)
Praktiskt för shopping(74)
Utmärkt pool(42)
Har bott här flera gånger(16)
Suverän kvällsutsikt(15)
Negativa recensioner(32)
Hera Sz
Rum Queen med utsikt över staden
Bodde på jan. 2025
Par
64 recension
4.7/5
Otroligt
Publicerades 2 mars 2025
Excellent room, very spacious. Breakfast was very deixou à with salad buffet, Hunan noodles and spices, fried noodles one day, fried rice another day, several juice options, coffee and some cakes . Swimming pool is 25 m long, opens from 09:00 until 22:00. Sauna às well. Gym is 24h and you just need to use your room card to open the door. Highly recommended stay for families.
Översätt
6/9
Svar från boendet: 尊敬的客人,很高興看到您對我們的服務感到滿意。公寓的主題是温暖的生活和欣賞長沙。我們致力於為我們的客人提供最個性化的服務和設施,使他們始終可以享受温暖、舒適和美麗的環境。希望下次能得到您滿分的好評,長沙泊富輝盛名致服務公寓的全體員工真誠歡迎您再次光臨。
Gästanvändare
studio deluxe
Bodde på jan. 2025
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 26 feb. 2025
Stayed with the hotel each time when I visited Changsha. Very satisfied with every single stay. Central location with good view of the city, but still quiet. Excellent room services, staffs are very friendly and willing to help (they also have a cute room service robot that delivers your orders to the room). Well equipped gym, with access to pool, sauna and steam room. Great value for money, will absolutely book it again next time when I am in Changsha.
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Modena By Fraser Changsha and taking the time to give us good reviews. We are honored to receive your praise for the warm service of the apartment, and we will continue to maintain the quality of service, so that you can continue to choose our apartment and feel at home, and sincerely look forward to your next visit!
Gästanvändare
Rum Premier med 1 sovrum
Bodde på okt. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 2 dec. 2024
The location is good, next to a big mall with various restaurants, shops and services. The staff are helpful. And the breakfast is good,
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Modena By Fraser Changsha and taking the time to give us good reviews. We are honored to receive your praise for the warm service of the apartment, and we will continue to maintain the quality of service, so that you can continue to choose our apartment and feel at home, and sincerely look forward to your next visit!
JordiPiqueres
studio deluxe
Bodde på juli 2024
Familj
3 recension
4.5/5
Utmärkt
Publicerades 17 aug. 2024
Indeed it is a nice hotel. Staff are kind and collaborative. Breakfast is so good! They have oriental and continental breakfast, although oriental one has more varierity choices. The bed of our room was comfortable but small, maybe 135-140cm wide. Amazing views to the city from our 35th floor room. Not bad located if you are going to pick up a didi :)
Översätt
Svar från boendet: Dear guests! Thank you for choosing to stay at Modena By Fraser Changsha! Your dissatisfaction is our biggest regret, we apologize for not being able to give you a satisfactory experience, you have chosen our 53㎡ Studio Deluxe apartment room, equipped with a 1.5 m * 2 m bed, at the same time the room is equipped with a washing machine and dryer and a family kitchen, the apartment has a total of 10 different design styles, ranging from 27㎡ to 186㎡, the floor is located on the 25th floor and above, the room is facing the sun, has windows, is well ventilated, spacious and bright, and has a great view; Looking forward to your next stay, your satisfaction will be the direction of our efforts, looking forward to seeing you again, good luck!
Gästanvändare
Three-Bedroom Premier Apartment (Executive Floor View, Kitchen, Fridge, Washing Machine, Tub)
Bodde på maj 2024
Familj
12 recension
3.5/5
Publicerades 15 juni 2024
Far from subway station, main entrance is at basement so most taxi drivers will just drop you along the main road and you have to drag your luggage through the mall. Lack clear signage. No disposable slippers provided. Front desk service lukewarm. View from the room is good. Breakfast spread is acceptable. Clean and comfortable but showing signs of age.
Översätt
Svar från boendet: Dear guests! Thank you very much for choosing to stay at Modena By Fraser Changsha. We regret to see that the rating you gave us is not satisfactory to you, we have added signs up to 4.5-6 meters at the three entrances of Xiangchun Road, Furong Road and Caiyi Road to help guests find us more easily, if you need any route guidance next time, please contact our Front Desk Guest Relations Officer, they will give you direct route guidance, the apartment has always attached great importance to the experience and feelings of guests, we are very willing to listen to the opinions and suggestions of all guests, and make corrections and improvements in time. If you wish, please feel free to contact me and we will do our best to make your and all guests have a happy and enjoyable "home away from home" experience. I wish you all the best and a happy life!
Jiamei Eng
Studio Executive
Bodde på nov. 2023
Par
3 recension
4.2/5
Mycket bra
Publicerades 10 dec. 2023
Although the room furniture is slightly dated, it is conveniently located next to i-City mall and serves as a centralised location to explore Changsha. Opt for the daily breakfast and you will not be disappointed. Most of the local food can be found at the buffet and the view on the 43rd floor is magnificent. The only downside was the strong smell of cigarettes that permeated the air in the room. Remember to bring your own swimming cap if u intend to utilise the indoor swimming pool, otherwise u will not be allowed to enter the pool. Swimming caps retail at 40CNY a piece, so BYOC (Bring Your Own Cap)!
Översätt
6/8
Svar från boendet: Dear guests, thank you for choosing Modena By Fraser Changsha and sharing your experience, your feedback is important to us and is an important support to help us continue to improve and improve. I read your review carefully and I'm really sorry for not being able to provide you with the quality experience we all expected, I'm sure we could have done more and better as you expected, the issue with the room deserves me and my team to reflect, review and revisit, take care of every guest as always, apologize again, I've recorded your feedback in your guest history files, looking forward to your next stay, I'll personally check to make sure you're flawless, trust me and my team, look forward to seeing you again, good luck!
Sebastian
Deluxe Rum Lägenhet(dubbelsäng)
Bodde på jan. 2024
Familj
4 recension
4.7/5
Otroligt
Publicerades 14 feb. 2024
Checking and late checkout was pretty smooth and customer oriented. Our son liked the big swimming pool very much, even though the water is a bit cold. Breakfast view on floor 43 is awesome and the buffet feature more Chinese cuisine which is totally fine. Food was a bit cold, but tasty. Would come back for sure next time we travel to Changsha.
Översätt
Svar från boendet: Dear guests, it is a pleasure to see that you are satisfied with our services and facilities. The theme of the apartment is warm life and appreciating Changsha. We are committed to providing our guests with the utmost personal services and facilities so that they can always enjoy a warm, comfortable and beautiful environment. I hope that next time you can get full marks of praise, all the staff of Modena By Fraser Changsha sincerely welcome you to stay again.
Gästanvändare
Deluxe Rum Lägenhet(dubbelsäng)
Bodde på juli 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 3 aug. 2023
Clean rooms, big swimming pool and very nice breakfast selection which was free for children too. Staff were super friendly and very quick to help whenever we needed anything. Will definitely come again!
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Modena By Fraser Changsha and taking the time to give us good reviews. We are honored to receive your praise for the warm service of the apartment, and we will continue to maintain the quality of service, so that you can continue to choose our apartment and feel at home, and sincerely look forward to your next visit!
Gästanvändare
Superior Apartment (Tatami) (Fridge, Window)
Bodde på juni 2023
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 26 juli 2023
Upmarket 4star hotel, rooms were spacious and well kept, has coffee lounge, and good breakfast facilities. Close to all types of shopping and restaurants. Facilities within hotel gym/swimming pool etc easy to access and well maintained. Will definitely stay again on future visits
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Modena By Fraser Changsha and taking the time to give us good reviews. We are honored to receive your praise for the warm service of the apartment, and we will continue to maintain the quality of service, so that you can continue to choose our apartment and feel at home, and sincerely look forward to your next visit!
Threewut
Superior Large Screen Cinema Apartment (VIP Video Membership + One-touch Screen Casting)
Bodde på dec. 2023
Res med vänner
8 recension
4.2/5
Mycket bra
Publicerades 7 jan. 2024
6/10 The hotel location is good right next to the mall and convenient to go around just a little bit hard to find way in. I chose the hotel because i wanna spend my last day in China with the pool and sauna turnt out the day i checked in the pool and sauna were closed 😭. The room was ok clean and tiny not much space to unpack my stuff. The staff were great
Översätt
Svar från boendet: Dear guests, sincere greetings from Modena By Fraser Changsha. Thank you for your valuable review, we apologize for not making your stay a satisfying experience, I am sure that we can do more and better than you expect, and the staff of the apartment are always ready to welcome you back and will do everything we can to prepare for your next visit and create more memorable memories and experiences. Sincere wishes and greetings.
Gästanvändare
Deluxe Rum Lägenhet(dubbelsäng)
Bodde på okt. 2023
Familj
1 recension
4.0/5
Mycket bra
Publicerades 27 dec. 2023
The hotel is connected to a shopping mall with two convenient stores downstairs. Hotel staff were helpful. The rooms were dated though. Yellowish water came out from the bathroom faucet we had to change room.
Översätt
Svar från boendet: Dear guests! Thank you for choosing to stay at Modena By Fraser Changsha, and thank you for your valuable comments! Please accept my sincerest apologies for not being able to meet your expectations during your stay due to room problems; We know that this can be a very frustrating process and experience. Allow me to assure you that this was definitely an accident and not a highly praised level of service that we received. In response to your feedback, we immediately launched a survey and implemented the necessary improvements to ensure that we create unforgettable memories for our guests. While our team is doing everything we can to reduce the occurrence of such incidents, it is clear that we still need to step up; Thank you again and hope to welcome you again in person soon with sincere greetings and best wishes.
Luca Leandro
Superior Apartment (Tatami) (Fridge, Window)
Bodde på apr. 2023
Ensamresenärer
5 recension
4.2/5
Mycket bra
Publicerades 18 maj 2023
The hotel is a 5min walk from Wenchangge Metro station away which takes you directly to Wuyi Square by taking the Line 1. Overall the Hotel is clean and the staff is helpful. Also Breakfast has everything you need.
Översätt
Svar från boendet: Dear guest, thank you very much for sharing your stay with us. We are very happy and proud to hear that you recognize the service and hardware of the apartment. Providing quality service to our family is our constant goal. The apartment is located in the heart of Changsha's "financial ecological zone", where you can not only experience the illuminated Wuyi Square, the famous Huangxing South Road Pedestrian Street, IFS International Financial Center, but also feel the tranquility and tranquility hidden in the city. You can relax in the swimming pool gym on the 5th floor of the apartment, or you can sit by the window of the Western restaurant on the 43rd floor, drink fragrant coffee, and watch the sunset slowly disappear under the light of the Xiangjiang River. Hope to get your five-star review next time, and look forward to you and your family and friends coming again!
Melissa
Superior Apartment (Tatami) (Fridge, Window)
Bodde på aug. 2023
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 17 sep. 2023
Totally worth it!!! We loved the place and the amenities are super great. We stayed for one night but would have stayed for more. The location couldn’t be better, near most touristic location and very centric, also super good for rest. For those worrying about swimwear, they also sell some by the swimming pool.
Översätt
Svar från boendet: Dear guest, thank you for your five-star review. It's great to see that you are satisfied with our service. The theme of the apartment is a warm life and a taste of Changsha. We promise to provide customers with the most comprehensive personal services and facilities, allowing them to always enjoy a warm, comfortable, and beautiful environment. Thank you again for your positive feedback. All employees of Modena By Fraser Chansha sincerely welcome you to stay again.
Gästanvändare
Deluxe Rum Lägenhet(dubbelsäng)
Bodde på feb. 2024
Familj
31 recension
5.0/5
Enastående
Publicerades 29 mars 2024
Convenient and comfortable with easy checkout
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Modena By Fraser Changsha and taking the time to give us good reviews. We are honored to receive your praise for the warm service of the apartment, and we will continue to maintain the quality of service, so that you can continue to choose our apartment and feel at home, and sincerely look forward to your next visit!
Sha~
Superior Apartment (Tatami) (Fridge, Window)
Bodde på dec. 2022
Ensamresenärer
5 recension
5.0/5
Enastående
Publicerades 21 jan. 2023
The service was really really good! I contacted them before coming and they helped to get a taxi waiting at the airport, even the day after they helped me book a car to the train station which help a lot for my travel. They even helped me with my luggage, and if you have any problems just ask them and they will definitely try to help you as much as they can. The room is also clean and big! The scenery is awesome, you can enjoy night city views and transportation is also easy just walk for around 5mins and you will get to the subway. Even buying food and things are convenient since there is a mall right below it.
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Modena By Fraser Changsha and taking the time to give us good reviews. We are honored to have your praise for the hotel's warm service, and nominated and praised our colleague owen, we will continue to maintain the quality of service, so that you can continue to choose our hotel and feel at home, sincerely look forward to your next visit!