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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.8
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Alla recensioner(1694)
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Recensioner med foton/video(290)
Utmärkt för barn(80)
Utmärkt mat(61)
Vänlig personal i receptionen(56)
Utmärkt pool(38)
Har lekplats för barn(24)
Familjeaktiviteter finns tillgängliga(24)
Negativa recensioner(14)
Jason Mark
Superior-dubbelrum
Bodde på juli 2024
Par
53 recension
4.5/5
Utmärkt
Publicerades 2 sep. 2024
The location was exactly where we needed to be, the hotel is a great hotel and the staff were very helpful, rooms are big, clean and very comfortable, would definitely stay again.
Översätt
Svar från boendet: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director
Anonym användare
Rum Superior
Bodde på maj 2023
Ensamresenärer
27 recension
4.7/5
Otroligt
Publicerades 19 juni 2023
Very good service, tasty food, comfortable bed. At first I booked for 2 nights then had to add 1 more night cause was feeling like home😊
Översätt
Svar från boendet: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Happy Dragon Boat Festival ! Candice Hong Guest Experience Director
Roy
Superior-dubbelrum
Bodde på apr. 2024
Affärsresenärer
32 recension
4.5/5
Utmärkt
Publicerades 13 maj 2024
Air conditioning is not adjustable, feels a bit hot
Översätt
Svar från boendet: Dear guest, thank you for taking the time to give us a detailed feedback on your recent stay with us. I do sincerely apologize for the AC is not working properly. I have already shared your comments with the engineering team and have taken immediate measures for improvements. Very much appreciate your feedback and do sincerely look forward to welcoming you back to our hotel in the not too distant future. Candice Hong Guest Experience Director
Ronan A.
Superior-dubbelrum
Bodde på okt. 2023
Affärsresenärer
71 recension
5.0/5
Enastående
Publicerades 17 nov. 2023
Nice comfortable room, conveniently located if you have a business there, great view, friendly staff
Översätt
Svar från boendet: Dear guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon. Candice Hong Guest Experience Director
Gästanvändare
Superior-dubbelrum
Bodde på sep. 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 29 okt. 2023
Once entering the Hotel the Greeting was excellent from the hotel team.
At reception the ladies and gentlemen made us feel totally welcome and were very courteous.
Checking in was very efficient and it only took a few minutes to complete the whole process.
In the evening we decide to go to the hotel bar to play pool and relax ourselves before the marathon, we were guided to the hotel bar directly by hotel staff that again was extremely polite and helpful, entering the bar the bar tender took our order within a few minutes. again was very polite.
The room on the executive floor was to a medium size and very clean.
Note: Executive Lounge was not available due to maintenance, this was not an issue and look forward to using the Executive Lounge again.
Note: Television could do with updating but would not be a concern for us to stop at the hotel again just a slight comment.
Also milk was brought to our room without be asked again showing clearly customer care.
Breakfast was presented well and also some variety, restaurant staff were also very helpful.
Checkout was also efficient.
In a few words Excellent Hospitality from the entire Team, will be coming back and also would have no hesitation in recommending the Hotel to my colleagues and friends.
Översätt
Svar från boendet: Dear guest, it feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director
Viquez
Superior-dubbelrum
Bodde på feb. 2024
Familj
24 recension
4.7/5
Otroligt
Publicerades 1 juni 2024
My children enjoyed the swimming pool and breakfast!
Översätt
Svar från boendet: Dear guest, it feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day! Candice Hong Guest Experience Director
Kirilov
Superior-dubbelrum
Bodde på aug. 2023
Affärsresenärer
27 recension
5.0/5
Enastående
Publicerades 20 okt. 2023
really good hotel, located in nice area and very close to the industrial zone CEDZ
Översätt
Svar från boendet: Dear guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon . Candice Hong Guest Experience Director
Gästanvändare
Superior-dubbelrum
Bodde på sep. 2022
Par
1 recension
5.0/5
Enastående
Publicerades 14 okt. 2022
On top of a the clean, large and amenable rooms. The breakfast buffet was the best I’ve had in China. The service and staff attentiveness were top notch from start to finish. Changshu Pullman is my first choice anytime I’m in the area.
Översätt
Svar från boendet: Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Candice Hong Guest Experience Director
RKhaos888
Superior-dubbelrum
Bodde på maj 2023
Par
9 recension
5.0/5
Enastående
Publicerades 22 juni 2023
Nice hotel - with a decent bar. Well kept and clean rooms. Service is good.
Översätt
Svar från boendet: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day! Candice Hong Guest Experience Director
Ali
Rum Executive Queen
Bodde på nov. 2022
Affärsresenärer
32 recension
5.0/5
Enastående
Publicerades 13 dec. 2022
Wonderful hotel. Very clean, Absolutely I will stay again.
Översätt
Svar från boendet: Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Candice Hong Guest Experience Director
Svar från boendet: 尊敬的客人您好,感謝分享您的住宿體驗,我們很高興聽到您滿意本次的住宿經歷。您對我們酒店的肯定,是對我們最大的激勵,同時非常感謝您的建議,您的反饋我已告知我們的行政總廚,酒店管理團隊非常重視您的意見並將確保所有問題能及時解決,通過不斷獲取像您一樣入住酒店的客人的反饋意見,我們可以客觀地進行自我評估,以便我們在以後可以做得更好!希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。賓客體驗總監 Candice Hong
Svar från boendet: 尊敬的客人您好,感謝您選擇常熟理文鉑爾曼酒店並與我們分享您的入住體驗。很高興得到您對酒店的全面肯定,特別是您對我們前台工作人員Leo工作服務的認可和肯定,您的鼓勵是我們最大的動力,我們承諾讓每一位客人倍感關懷、重視及尊重!誠摯的邀請您再次光臨!賓客體驗總監 Candice Hong